Service Engineer (Heating & Refrigeration Technology)

Responsibilities / Tasks

• Execute Site Service Jobs (maintenance, troubleshooting, repairs, installation supervision, commissioning)
• Prepare spare parts lists required for maintenance or repair of entire ammonia refrigeration system (e.g. compressor packages, pumps, air cooler, condensers, valves, etc.)
• Help prepare service contracts (technical part)
• Conduct site inspections and audits (safety, process, reliability, energy efficiency)
• Remote troubleshooting support for customers
• Find solutions and execution modifications and upgrades of the refrigeration systems (e.g. upgrade of control system, installation of VSDs, heat exchangers, capacity extension, etc.)
• Communicate with factory 2nd level support teams for finding solutions while troubleshooting or commissioning
• Maintain good and trustful customer relations, by being GEA HRT ambassador at customer site.
• Look for opportunities on customer sites and support sales of new projects and services
• Absorb and implement best practices from received trainings and also colleagues
• Support other service engineers on request

Your Profile / Qualifications

• Minimum 3 years of experience in refrigeration or compression service, maintenance, repair and commissioning
• Good understanding of industrial refrigeration systems, their components and process
• Excellent mechanical & electrical skills & knowledge
• Troubleshooting skills
• Basic knowledge of automation
• Good reporting skills
• Coaching/training skills or experience is an advantage
• Service sales experience is an advantage

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