Strong Analytical Skills: Ability to analyze large sets of data, generate actionable insights, and track KPIs related to sales, marketing, and customer success.
Experience with Analytics Tools: Familiarity with CRM platforms (HubSpot), and data visualization tools (Tableau, Power BI, Looker) to track and report performance metrics.
Forecasting & Modeling: Proficiency in revenue forecasting, pipeline management, and creating models to predict future performance and revenue trends.
Alignment Between Sales, Marketing, and Customer Success: Ensuring these teams are working cohesively to support revenue growth through coordinated strategies.
Communication Skills: Strong ability to communicate goals and data-driven insights across departments to facilitate decision-making.
Process Optimization: Skilled at streamlining processes and ensuring consistency across the revenue cycle (lead generation, deal closure, customer retention).
CRM Management: Experience in maintaining and optimizing Customer Relationship Management (CRM) systems for sales pipeline tracking and customer engagement.
Marketing Automation: Familiarity with tools like HubSpot to automate marketing workflows and lead scoring.
Revenue Attribution: Understanding of marketing and sales attribution models to track ROI on campaigns and activities.
Pricing and Packaging Strategy: Experience in developing and optimizing SaaS pricing models, product packaging, and discounting strategies to drive growth.
Customer Lifecycle Management: Skilled in managing the customer lifecycle from lead acquisition to renewal, upsell, and retention strategies.
Sales Compensation Plans: Understanding of designing and managing sales commission structures and incentive plans.
OKRs: Co-own Objectives and key results (OKRs) with the Sales lead.
Budgeting and Forecasting: Knowledge of financial planning, budgeting, and revenue forecasting to ensure alignment with company goals.
Churn and Retention Analysis: Ability to assess churn rates and implement strategies to reduce customer churn and increase customer lifetime value (CLV).
Revenue Tech Stack Management: Experience in managing and integrating tools within the revenue technology stack, such as CRMs, marketing automation platforms, customer success platforms (e.g., Gainsight), and billing systems.
Data Integration: Knowledge of how to integrate different systems and ensure smooth data flow across platforms for a comprehensive view of the revenue process.
Project Management Skills: Proficiency in managing cross-functional projects, from process changes to system implementations.
Change Management: Ability to lead and manage organizational change, particularly when it comes to introducing new tools, processes, or strategies.
Leadership and Team Collaboration: Skilled at managing a RevOps team, working with executives, and aligning stakeholders across the organization.
Scalable Processes: Expertise in creating scalable processes to ensure smooth operations as the company grows.
Global SaaS Experience: Understanding of scaling revenue operations for global markets, including different regions’ compliance and regulations.
Customer Experience Focus: Prioritize the end-to-end customer experience and align the sales, marketing, and customer success strategies around customer needs and satisfaction.
Feedback Loops: Implement feedback mechanisms from customers to inform revenue operations and drive continuous improvement in the customer experience.
You have strong analytical skills
You are proficient in CRM systems (HubSpot preferred)
You have process improvement expertise
You have strong analytical skills
You are tech savvy and have a passion for learning new technologies
You have strong communication and collaboration skills
You have experience in sales forecasting and planning
You have project management skills
English on native speaker level