Dispatcher
6 days ago
Full time role
In-person · Miami, FL, US
Overview:
UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.
Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships.
As UES continues to grow, it’s critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence.
Summary
The Dispatcher is a key role, responsible for is responsible for the day-to-day job assignment of field engineering technicians. The ideal candidate is a reliable, trustworthy individual who thrives in a fast-paced environment where collaboration and autonomy are valued.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Physical Demands & Work Environment
• Work is normally performed in a typical interior/office work environment.
• Lifting and/or occasionally moving up to thirty-five pounds can be expected.
• Required to drive, stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk and hear. Body motions and movements include bending, twisting, reaching, stooping, pulling, kneeling, lifting, carrying, and pushing.
Essential Duties and Responsibilities:
- Communicates with client representatives for job assignments using a professional phone and email etiquette.
- Documents conversations with clients and prepares work orders.
- Coordinates job assignments in relation to technician locations to maximize production and minimize vehicle travel time and fuel usage utilizing online dispatching software.
- Coordinate and manage the schedule of all field technicians
- Documents technician's Paid Time Off (PTO) usage
- Coordinates laboratory sample retrieval (concrete cylinders, soil samples) and notifies the laboratory supervisor of pending rushes
- Builds and maintains "team spirit" among the field technicians
- Maintains close communication with Assistant Dept. Manager and Field Services Supervisor and respond to problems in the field
- Maintains log of Nuclear Device check in and out, distributes dosimeter badges to technicians
- Communicates with the Administrative Assistant assigned to project set up information
- Assist, when necessary, the Productivity Project Manager with work orders and technician paperwork issues.
- For those clients requiring Purchase Orders, obtains, and organizes all purchase orders before scheduling a technician to perform work.
- Follows safety procedures.
- Other duties may be assigned
Required Qualifications:
- High school diploma or general education degree (GED) preferred.
- One to three years of related experience and/or training.
- Knowledge of field and laboratory procedures.
- Previous experience in the AE/C industry.
- Valid Driver's License
- Prior Logistics/Scheduling preferred
Who We Are:
UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members, from our drillers to administrative staff, contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering, Construction Materials Testing and Inspection, Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope, we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people, which is why we offer enriching opportunities for career growth at every level.
Growing in Excellence
As the #1 fastest growing AEC firm on The Zweig Group's Hot Firm list in 2021, UES is poised to lead our industry into the future. As we evolve from a one-man operation to a company spanning 75 branches and 3,500 employees, we’re looking for enthusiastic talent to launch their careers and grow along with us.
Why Work at UES?
We value the individual contributions of our employees, and we show this through providing great benefits. Please ask your recruiter what benefits plans apply to you.
Check out our website: https://teamues.com/
#GroundedInExcellence
EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.