Knowledge Management Development Intern
About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
This Knowledge Management Development intern will work with our customer support team to gain experience developing and maintaining technical knowledge bases, optimizing knowledge management processes, and collaborating with cross-functional teams to ensure effective utilization of organizational knowledge.
YOUR IMPACT
Knowledge Management intern will gain experience, while working beside leadership to:
Developing, implement, and maintain technical knowledge management systems and processes.
Design and create comprehensive technical knowledge bases that are accessible and user-friendly for both internal and external users.
Collaborate with engineering and technical teams to gather and document detailed product information and solutions.
Develop and maintain troubleshooting guides, FAQs, and other technical documentation to assist in problem resolution.
Implement feedback mechanisms to continuously improve the quality and effectiveness of technical knowledge base content.
Analyze and interpret complex technical data to identify trends, patterns, and insights.
Integrate data from various sources to develop a cohesive and comprehensive technical knowledge repository.
Utilize advanced data analytics tools and techniques to support knowledge management initiatives.
Participate in cross-functional projects and initiatives to drive company goals and objectives.
MINIMUM REQUIREMENTS
Pursuing a Bachelor’s degree in Engineering, Information Systems, Data Science, or a related technical field.
WHY JLG, AN OSHKOSH COMPANY?
Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.
We put people first. We do the right thing. We persevere. We are better together.
Pay Range:
$18.00 - $37.00The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.