Senior Client Manager - Environmental Services (Remote)

20 days ago
Full time role
Hybrid · Remote... more
Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate diverse teams and encourage collaboration in an equitable and inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. That’s how we make a difference to our clients, people, and the planet.

Who are we looking for? 
If you are passionate about working in teams and making a difference for clients, we are looking for you! Our difference is in the way we create and deliver solutions—we bring innovation and expertise from across our entire company to create customized solutions tailored to our clients' specific needs.    
 
The key to making it work is our Senior Client Managers, who sit at the center of our client development teams:  
The professional selected for this critical role will be externally focused and curious about client needs while also being self-motivated to build internal relationships to form the right teams and solutions that create success for our clients.  They will develop and maintain client relationships and develop and implement plans to grow the number and impact of the solutions we deploy in each account.  The successful actions of this professional will drive sales growth, which is critical to the firm's mission to provide a gratifying, safe workplace and expand opportunities for our employees.  
 
What will you be doing at Woodard & Curran? 
The ability to grow and succeed as a firm is a direct function of the external client and business partnerships we cultivate.  As such, the Senior Client Manager is responsible for identifying and understanding client needs and pairing our solutions to create success.  This position is highly visible both within and outside the firm. It involves working with large and complex client organizations to address their unmet needs through our deliberate approach to problem-solving and commitment to generating fresh ideas. 



Additional responsibilities include:

  • Become part of a team focused on growing our Private Sector market share. Annual sales goals range from $3M to $7M.  We will work with you to customize an onboarding plan that helps you reach these goals at tiered levels based on your degree of experience.  
  • Grow client accounts to sell the full suite of services that Woodard & Curran offers.  
  • Provide consultation to clients and project staff.  
  • Prepare written proposals, presentations, and budget quotes.  
  • Negotiate terms of service delivery.  
  • Maintain account relationships to create revenue growth.  
  • Coordinate with our Marketing team to develop offerings and positioning pieces.  
  • Attend and participate in sales meetings.  
  • Work with our project managers, practice leaders, and senior technical staff to scope and develop solutions and ensure our clients' financial relationships are healthy and evolving.  
  • Be externally focused, introducing the benefits of our solutions to the market.  
  • Identify opportunities early to allow time for teams to position for work.  
  • Attend conferences and workshops to strengthen existing relationships, establish new client relationships, and identify emerging technologies and market drivers.  
  • Desire to serve and lead in a deliberate, focused, dynamic team environment.  
  • Coach and develop junior members of the account management team.  

What’s in it for you?

  • The chance to develop and lead client service teams drawn from the firm's Consulting, Operations, & Maintenance groups.  
  • Increased leadership opportunities through higher visibility in the marketplace, client interactions, and account development.  
  • Flexible work environment and competitive benefits.  
  • Strong bonus potential.  

What you need to succeed:

  •   Minimum of 10 years related experience or equivalent combination of education and experience in the execution and management in the marketplace.  
  • A bachelor's degree in civil or environmental science/engineering or a related field from an accredited program is preferred.  
  • Demonstrated experience selling into multiple executive and plant-level functions within PrivateSector clients, including engineering, EHS, treatment plant operations, capital project management, and procurement.  
  • Ability to serve as the liaison between the Client and our technical and delivery teams to understand needs and   
  • Ability to lead cross-functional teams through influence  
  • Identify, lead, and participate in business development, bid, and proposal efforts.  
  • Strong desire to grow an organization and the ability to motivate others.  
  • Understanding the business development cycle explicitly related to the consulting business, including opportunity identification, proposal writing and development, and presentation.  
  • Strong communication skills.  
  • Ability to travel to client and company facilities up to 50% of the time.  
  • Open to remote work locations.   

Benefits & Wellbeing

Retirement Savings:
• 401(k) Pre-tax or Roth Contributions: Company will match equal to 100% of the first 3% of salary contributed, All employees are eligible to participate in the 401(k) plan and are 100% vested in the value of own contributions and any employer matching contributions.

Time away from work:
• Vacation time is provided to full and part-time regular employees. Vacation is accrued, based on number of hours worked per week as well as prior years of experience.
• Woodard & Curran offers paid sick time to eligible employees who are absent due to their own non-work related, illness, injury, or medical procedure.
• Woodard & Curran provides up to 80 hours of Paid Parental Leave for child bonding in a 12-month period.
• Company-paid short- and long-term disability insurance from Sun Life to assist with replacing a portion of your income in the event of non-job-related illness or injury. Eligible employees are automatically enrolled and eligible immediately.

Coverage and support for your needs and wellbeing:

Personal and Family health: Company offers three medical plan options based on geography; plus HSA and PSA plans are available based on eligibility, additional options include dental and vision plans.

Company provides basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employee and family are available through Sun Life.

WayForward powered by Dario: EAP Program combined with personalized mental health and wellbeing coaching.

LiveWell wellbeing program: credit incentive is available, up to $600 annually – nutrition and fitness reimbursement, and access to the Virgin Pulse wellness platform.

Education: Tuition assistance offers eligible employees up to 100% reimbursement of tuition, books and fees up to $5250 per year, for courses related to the employee’s job or planned career development.

Equal Employment Opportunity and Affirmative Action Statement

Woodard & Curran is an Affirmative Action and Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors. To read our entire Affirmative Action and Equal Employment Opportunity Policy Statement, click here. To view the Workplace Discrimination Is Illegal poster and supplement, click here.

If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer.

Diversity, Equity & Inclusion

We value diversity, equity and inclusion and encourage individuals from all backgrounds to apply.

Woodard & Curran believes that complex teams working together in an equitable, inclusive space provides the best opportunity for achieving our vision of clean water, a safe environment, healthy communities, and happy people.  Our success is tied to a culture that embraces our differences so that everyone can bring their whole, authentic selves to work. When our people are supported to reach their full potential, we provide the most innovative, sound, and effective solutions.