Technical Sales Analyst US
Technical Sales Analyst
Granular Energy
Mission & Vision
Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid.
We provide a SaaS portfolio management platform to electricity companies and suppliers. The platform helps solve the complex issue of hourly matching between clean energy generation and consumption, at scale. You can find out more about the 24/7 energy space in this article.
Initially founded in 2021, our team is now approaching 30 people. We have clients in the US, Europe, and Asia, but our team is primarily located in western Europe. Following an oversubscribed funding round in 2023, we have plenty of runway.
This is your opportunity to work on a product that’s creating a pathway to a fully clean energy grid. Your efforts will have a direct and sizeable contribution on the climate crisis!
Remote-first
Granular Energy is a remote-first organisation and this role is almost 100% remote in the US, with 3-4 times per year travelling to Europe to join our team offsites.
What’s the mission of this role?
Together with our Business development director for the US region, you will be in charge of supporting the Sales process with demos, workshops, data work, as well as serving our growing client base on a continuous basis (delivery and customer support / success). This is a new role!
This role is extremely transverse and requires great business acumen, combined with domain expertise, and technical skills (data modelling, data-related work, simple use of python scripts, to solve customer specific problems).
Who is the TS team:
Sales and customer success in our company are fairly technical and therefore they require more “technical” support and advisory, involving data exploration and manipulation, as well of implementation of mathematical models
The TS team is also building adhoc tools to supplement the platform features in their current states
Lastly, the TS team should help in the pre/post-onboarding phases with our clients, analysing and exploring their own systems, and supporting in specification of data interfaces and transformation needs.
This is a fantastic opportunity to make an impact in an entrepreneurial setup, being at the forefront of energy sector changes in the US and internationally. There will be many options for growth as our business scales.
Note: In other companies, this role could be called a Technical advisor, Sales engineer, Technical solutions engineer.
Who we are looking for!
Responsibilities of this role
Managing client and prospects onboarding and service, from communication and advisory, to technical support and debugging
Hands-on implementation of solutions and case studies with our clients:
understanding client challenges, and developing adapted demos / structure pilots for them
portfolio analysis and modelling
scripting / problem solving through code
Early-stage commercial funnel support such as product marketing and representing Granular Energy in industry associations (e.g. CEBA, SEPA) and at industry events
Support business development activity by helping with anything that involves data work (timeseries cleaning and reformatting, data summaries and checks, building of Excel tools)
Some examples activities:
Technical Work (about 70%)
Figuring out business context from data: analysing and transforming of client data (Excel spreadsheets). Modelling of portfolios and deriving solutions such as solving of optimization problems (algorithms / python scripts)
Client communication
Translation of technical and product related concepts into non-technical language and visualizations for clients.
Sales process
Asking questions to identify our clients’ needs during the sales process and tailor demo case studies for them, as well as run workshops.
Technical customer success
Offer technical support during onbaording and after to our signed customers. Whether it involves debugging their usage of one or our APIs, or explaining the details behind a calculated metric they questionned (examples).
Essential experiences, competencies & knowledge
Education in Maths, Physics, or Engineering
Fluent in English
The role is open to graduates although a first experience is preferred. Example of interesting experiences include:
Experience in front-office support / commando scripting, with exposure to various system
Experience / first internship in an energy company, or any industry that involves similar functions (trading, portfolio management, …)
Experience in finance, audit, consulting
Excellent communication skills to be able to work seamlessly with a wide variety of internal and external stakeholders
Strong analytical and problem-solving skills, with acute attention to detail
Very comfortable in a fast-paced environment, working under tight deadlines, while keeping a high level of quality in your work (which we will ask you to demonstrate!)
Knowledge of a scripting language (Python, R or VBA….)
Advanced proficiency with Excel and other Microsoft office tools
Great ability to learn! This role has 3 pillars (energy & trading knowledge, our product knowledge and technical skills) and you would need to scale yourself up in at least one or two of the other pillars quickly during onboarding.
What’s in it for you!
Salaries based on seniority/location
Remote first: WFH, or your local co-working space
Three all-hands gatherings each year: most recently in Brussels, London, Amsterdam
Minimum 30 days holiday (plus public holidays)
Physical & mental health: we offer gym subsidies and access to therapy via Spill
Equity: earn equity in a fast-growing company (BSPCE/EMI)
Make your mark on an early-stage climate product in a high-impact space
DEI Statement
Granular Energy is dedicated to fostering diversity and nurturing talent. If you don't possess all the skills listed above but believe you have the qualities we're seeking, we encourage you to reach out. We value diverse perspectives and are committed to building an inclusive team.
We look for candidates who have a high level of demonstrated comfort with cultural competency. People of colour, people with disabilities, veterans, women, lesbian, gay, bisexual, and transgender people are encouraged to apply. All applicants will be considered without regard to race, colour, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.
A bit more about our product
Our product currently consists of a portfolio management solution for energy suppliers, retailers, utilities, traders. It helps our clients model their portfolio of supply and demand in a comprehensive way, and manage and optimize the flow and attribution of carbon-free energy within this portfolio. It supports the launch and service of new-generation, more transparent green offers, while helping portfolio managers streamline their operations and risk management. We would welcome your thoughts and questions on this value proposition, in our first screening interview.
Our recruitment process
Initial 30-minute screening call
A first interview by the TS team
Take home assignment
Final interview for 60-minute with the Chief Product Officer and another executive