Field Service Technician - Airport Ground Support Equipment (GSE)

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

SUMMARY:  Managing Aftermarket project field activities involving workers engaged in assembly, installation, maintenance, rehabilitation, equipment audits, training and general repair of all Jetway Systems and ground support equipment.

YOUR IMPACT: include the following. Other duties may be assigned.

• Work closely with Customers, Aftermarket Sales, Engineering, and Manufacturing to resolve both technical issues and customer concerns.
• Perform equipment inspections on all Jetway products and produce comprehensive inspection reports to be delivered to customers.
• Conduct Operator, Maintenance, Preventative Maintenance, and various hands-on training courses for customers on all product lines.
• Identify and track parts required for installation or training, coordinate on site activities, communicate technical support and follow up with customer(s) to ensure satisfaction.
• Supervise, manage and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.)
• Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications.
• Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues.
• Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction.
• Attend on site meetings as Jetway’s representative to address technical issues, contract concerns, progress schedules and site related issues as they relate to our contracted scope of work on Aftermarket projects.
• Ability to work with mathematical concepts as they apply to the construction trades, Jetway’s engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs. 
• Travel as required; 70-80% is a reasonable expectation.

BASIC QUALIFICATIONS:

• HS Diploma or equivalent
• Three (3) or more years of relevant experience.
• Ability to travel 70-80%.

STANDOUT QUALIFICATIONS:

• Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, technical procedures and contract requirements produced in the English language.  Ability to write reports, business correspondence, and instructions in English.  Ability to effectively present information and respond to questions from group contractors and customers.
• Previous Syteline experience

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration.  The noise level in the work environment is usually moderate to high.

Pay Range:

$63,500.00 - $101,700.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.