Sales Development Team Lead, America’s Region

6 days ago
Full time role
Remote · Toronto, ON, CA... more

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.

This role reports directly to the Senior Manager Global Sales Development and will be responsible for co-managing the Sales Development Associate (SDA) team in the America’s (AMS) sales region, alongside a second Team Lead. The Sales Development Team Lead’s primary goals will be to contribute to the pipeline development through SDA-sourced opportunities creation as well as meeting/exceeding corporate-set KPIs.

Responsibilities Specific to the Sales Development Team Lead

The Sales Development team is responsible for supporting the sales team to build their pipeline by generating qualified meetings through outbound activities on Target Accounts, and inbound activities on Marketing Qualified Leads. The Sales Development Team Lead will have among other responsibilities the following tasks:

  • Design and execute the sales development strategy for the assigned sales region,
  • Collaborate with the Regional Sales Director of the assigned region in the development of a regional demand generation strategy,
  • Collaborate with regional Marketing managers to develop an inbound demand generation plan,
  • Contribute to the development of a scalable sales development process and ensure associates adhere to it,
  • Monitor the quality of the opportunities sourced by the SDAs using the company’s pre-established criteria,
  • Track sales development team metrics to report to Sales and RevOps leadership,
  • Analyze results and data to identify performance gaps and develop plans to overcome them,
  • Prepare team budgets and approve direct reports expenditures,
  • Monitor competition, economic indicators, triggers, and industry trends for the region.

 People Management Responsibilities:

  • Recruit, onboard, and train new sales development associates,
  • Set annual targets, performance plans, and rigorous standards for sales development associates,
  • Meet with direct reports 1:1 to review performance, progress, and target attainment. Counsel and support underperforming sales representatives [Weekly],
  • Deliver performance reviews for each individual rep once/twice per year [Semiannually or Annually],
  • Plan and implement enablement programs, identify individual and group training needs, and hold regular individual and group coaching sessions to improve sales performance,
  • Ensure adoption and optimization of tech stack use (Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Demandbase and more)
  • Participate in prospect calls and planned field days to direct coaching,
  • Support a career path for each team member taking into account performance, skills, and professional goals, 
  • Participate in the organization of meetings/events with Regional Sales Leadership [Weekly, Monthly, Quarterly],
  • Organize and hold team-building events onsite or offsite [Monthly, Quarterly],
  • Motivate the sales development team with monetary and intrinsic motivational tactics, such as spiffs, incentive packages, prizes, and public recognition,
  • Unite the team, ensure associates work as a positive unit, share their best practices, and thrive in a high performance culture,
  • Act as a role model for the team and in accordance with the EcoVadis core values.