EcoVadis is looking for a Billing Associate Level 2 to join the Finance team in Mauritius. This position is responsible for full-cycle multi-currency accounts receivable functions, including billing, billing modifications, processing payments, and reconciling key customer accounts. The position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service and ethics.
Core responsibilities:
Issue and send invoices/credit notes as per contracts.
Ensure proper filing of sales contracts;
Respond to customer queries and requests;
Provide and fill out financial and administrative documents;
Take appropriate action to resolve and/or identify significant accounts receivable issues and escalate appropriately;
Collaborate with internal stakeholders to resolve any accounts receivable queries;
Assist with a variety of internal projects based on the needs of the organization;
Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.