Domestic Energy Assessor (DEA) - Project Coordinator

DEA – Project Coordinator

About Sero:

Sero was founded to make a connection between homes and energy, and to use technology to make both these easier and smarter together. We do this to save our customers money and to save time for them, but we also do it to save our planet. 

To tackle the Climate Emergency, we provide clever energy services that automatically reduce the carbon footprint of the homes we run. We are striving to become a thought leader in the world of energy technology savings and collaborate with home builders and landlords to help them understand what to do with their buildings to achieve zero carbon. 

Your contribution will be key to the team's success as we work together to drive forward energy efficiency and NetZero initiatives. We’re looking for someone who shares our passion for creating sustainable solutions and is eager to make a meaningful impact in this growing and dynamic field.

How you will help:

The DEA – Project Coordinator will play a crucial role in delivering technical retrofit Medium Term Retrofit Plans for our clients and partners. In this position, you’ll be at the heart of our mission, ensuring that the PAS 2035 process is not only technically compliant but also seamlessly integrated into our overall approach. 

You will be at the forefront of supporting the delivery of zero carbon retrofit projects, making a significant impact in our mission to drive sustainable energy solutions. The DEA - Project Coordinator will be instrumental in ensuring that all project activities are meticulously coordinated, meeting the highest standards of quality and compliance. A key part of your responsibilities will be the production of PAS2035 compliant documentation, working closely with the Retrofit Coordinator to support seamless project delivery.

What we’ll be asking you to do:

Within this role we are seeking someone who can support and deliver the following:

• Deliver compliant PAS 2035 projects, ensuring processes and standards are consistently adhered to.
• Liaising with the Team leaders to identify priorities for Medium Term Retrofit Plans and providing Retrofit Coordinator process support.
• Conducting technical reviews of surveys and Retrofit Assessments for errors.
• Filling data gaps where survey information is missing by using online sources and/or making assumptions in line with SAP protocols.
• Creating detailed technical write-ups using in house systems to accompany each Pathway, specifying the measure order, sequencing logic, caveats, assumptions made, condition issues, required remedial works before retrofit, and details of any previous retrofit work.
• Collaborating with Sero technical experts to find bespoke solutions for buildings that present complex retrofit challenges.
• Revising and reissuing Medium Term Retrofit Plans as needed, such as in response to client feedback.
• Conducting technical reviews of post install handover and commissioning packs for errors.
• Uploading information onto TrustMark data warehouse portal.
• Tracking KPIs to assist with resource planning and monitor business delivery metrics.
• Staying up to date with changes to industry retrofit standards, including SAP and PAS2035.
• Proposing and implementing improvements to enhance the efficiency of the Medium Term Retrofit Plans process and sharing these ideas with the wider team.
• Working as part of the Retrofit Coordination team, while effectively prioritising your own workload to meet weekly targets and broader KPIs.
• Be prepared to work as part of the on-site inspection team when required.

To Hit the Ground Running:

We’re hoping to find someone with the following skills and experience:

• Knowledge of PAS2035
• Strong experience within Excel at an intermediate level – expectation to create and amend reports utilising lookups, pivot tables and charts and power queries
• Qualified as a DEA or have demonstrable experience within the retrofit sector
• Driver’s license

More Information:

Diversity: We actively look to reflect the variety of our world and welcome the widest diversity of applicants. If you require any adjustments to the application or interview process, please do get in touch!

Permanent: We're a growing SME and see this role as a permanent member of our growing team. We’ve got lots of plans up our sleeves for exciting new things!  

Working Hours: We consider full-time to be 37.5 hours per week between 7am and 7pm Monday to Friday but this could also be a part-time role if it works best for you. How you wish to make a working pattern is up to you, as long as you’re meeting the needs of the role. We think work should suit your lifestyle, so we welcome you to work when you can be most efficient.

We'd like some of your working hours to be coordinated with other team members and external stakeholders to ensure we're being efficient and communicating effectively,

Location: We have an office based in Cardiff and we provide our Sero team the option to work flexibly, depending on role and responsibility. While we are fully set up for virtual work and support you in which works best for your work life balance, we will need you in the office occasionally for meetings and as requested

Salary: We’re budgeting up to £25,000 per year for a full-time person in this role. If the role is part-time, the salary will be adjusted accordingly based on the agreed hours.

Perks:

• You’ll start with 27 days of annual leave to use as you wish, plus 8 bank holidays. After 3 years of service, your annual leave will increase to 28 days. Additionally, after 5 years of service, you’ll be eligible for a paid 4-week sabbatical as a thank-you.
• Private free healthcare with Bupa, with the option to add your family at our reduced rate.
• Salary sacrifice Pension with Royal London – for a 3% contribution from you, you will receive 6% from Sero.
• Income Protection for peace of mind - 75% of your salary for up to 5 years in cases of long-term sickness.
• Share Option Scheme: after 12 months of being with Sero, you will be granted an Option over a set amount of shares based on your salary and level in the business at the time of grant
• Help@Hand Employee Assistance Programme which includes 25/7 access to a GP, mental health, financial and legal support.
• Our offices are in the City Centre (less than 10 mins from Cardiff train station) or if you prefer to drive, we have discounted NCP rates available.
• Generous family-friendly policies.
• Dog friendly.
• Bike2Work scheme: purchase a bike for up to £1500 through a salary sacrifice scheme
• Volunteering: 8 hours for yourself, 8 hours to use as a team.
• Our office is always fully stocked with all the usual refreshments, tea, coffee, a variety of milks and a healthy fruit bowl.
• FOR Cardiff membership; access to exclusive discounts from Cardiff businesses like money off food and drink.
• Training and development support for everyone through our LMS and 10% protected professional development time each week

🌎    And… working with us, you’ll be helping towards saving the planet 

Interested? Ready to make a change? 

Are you ready to ‘be the change?’ If you think we’re a match, please get in touch. 

We’d like a C.V., please send it along with a covering letter that tells us why you’d be a perfect fit for Sero.