Technical Product Expert

Responsibilities:

• Take responsibility for the technical performance of Reverse Vending Systems (RVS).
• Being ambassador between customer requests related to digital integration and API solutions. Programming skills are not required but welcome.
• Ensure service technicians meet quality standards and maintain a high skill level through training and support.
• Manage the RVS install base, monitoring performance and reliability.
• Define technical standards while also being hands-on with repairs and installations.
• Collaborate within a network of technical product experts, contributing knowledge and expertise to projects across the Business Unit.
• Provide 2nd and 3rd-level technical support to technicians and customers.
• Participate in projects that enhance the Business Unit’s success.
• Act as a professional representative of TOMRA to customers, embodying our values and commitment to quality.