Sales and CPQ ERP Business Relationship Manager

Overview

Take Ownership of Sales and CPQ ERP Strategy, Growth and Innovation for the Largest Producer of Oil Filled Distribution Transformers and Components in the U.S.

Are you a dynamic business professional with a passion for driving IT performance combined with ERP expertise? Are you eager to play a pivotal role at a thriving company that provides power to America? If this sounds like you, consider joining the team as Sales and CPQ ERP Business Relationship Manager at ERMCO Distribution Transformers. You’ll have the ability to make your mark on all aspects of ERP technology including strategy, infrastructure, scalability, configuration and so much more. Consider just a few of the advantages of this role:

• You will make a visible impact as you serve as a subject matter expert and support the future of our ERP technology -- helping us to meet and exceed business goals. You will serve as the bridge and ambassador between IT and the Sales / CPQ business departments.
• As a values-driven organization, you will enjoy the satisfaction and fulfillment that comes with knowing that you are helping to support the transformer products and components that provide power to millions of people. We are proud of our supportive and inspirational leadership group and unique culture. Join us in our mission to revolutionize power delivery and make a positive impact as we continue to experience exponential growth.
• Pivotal to your success will be your ability to establish credibility and build trusted relationships with a variety of stakeholders including colleagues/end users, vendors and other key contacts. It’s safe to say that this is a role that will involve a lot of collaboration and coordination. If you are a collaborative professional with a passion for business innovation and a commitment to authenticity and integrity, we want to hear from you.

Our Family Working to Keep Your Family Powered

ERMCO is your one-stop partner for transformers and power solutions. With companies spanning North America, ERMCO, Inc. delivers the industry’s widest range of products, services, and support to the utility, renewable energy, public power, commercial, and industrial markets. The difference is clear: Over 50 years of expertise, over 3500 dedicated employees, and the capabilities that come with being the country’s largest manufacturer of oil-filled distribution transformers. With unparalleled build quality and customer support, see why customers across North America call ERMCO when it matters most.

Responsibilities

Role Overview

The Sales and CPQ ERP Business Relationship Manager will drive business performance by analyzing data, identifying trends, and providing actionable insights to improve processes, efficiency, and profitability. This role requires a combination of business acumen, technical analysis, and communication skills.

We’re in a total transformation and restructuring mode as we implement Infor LN, and we’ll look to you to help us navigate change and gain trust and buy-in from the end users in the IT and the Sales / CPQ business departments.

Role Specifics

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. More specifically, your essential duties and responsibilities will include:

• Be part of an internal ERP modernization team that is currently implementing Infor LN
• Participate in ERP implementation projects, working closely with cross-functional business teams
• Serve as a process expert to act as a bridge between Infor’s LN functionalities and ERMCO business processes
• Participate in prototyping, testing, and implementing new LN functionality to enhance business processes
• Take the opportunity to learn about the software capabilities of Infor LN and build core knowledge regarding software configuration through both internal and external training
• Provide daily support for accounting functions within Infor LN, Sales and CPQ modules, ensuring accurate product configurations, pricing, and quoting functionality
• Collaborate with engineering and manufacturing to update product configurations and align CPQ options with production capabilities
• Facilitate the implementation of new business processes, configure systems, and ensure that changes align with business goals and objectives
• Collaborate with other functional analysts to ensure accounting data consistency across modules

Qualifications

The Ideal Candidate

The requirements listed below are representative of the knowledge, skill, and/or ability required. To be a good fit for this opportunity you will also have:

• Bachelor’s degree in Business, Information Systems, or a related field.
• 8+ years of experience in ERP systems focused on Sales or Configure, Price, Quote.
• Experience in sales or sales support role(s) is highly desired.
• Strong understanding of configure, price, quote processes and sales order management.
• Experience with Infor LN (BAAN) or other major ERP systems (SAP, Oracle, JD Edwards, etc.)
• Experience meeting with internal clients to understand needs and design solutions, building and executing project plans leading to on-time, on-budget implementations.
• Strong communication and interpersonal skills, with the ability to present complex information clearly and persuasively to various audiences.
• Proactive and self-motivated, with a continuous improvement mindset.
• Strong organizational and time-management skills.
• A service-oriented work ethic and commitment to excellence.
• Team player with the ability to work effectively in cross-functional teams

Success Factors

To excel in this role, you will be a positive ambassador and subject matter expert in all things ERP. You’ll need to have your finger on the pulse of our new system in order to stay up-to-date on current trends and ensure we are leveraging best-in-class infrastructure, rules, processes and configurations. You’ll know you’ve found success in this role when you have leveraged your organizational agility to build trust with contacts at all levels of the business.

At ERMCO, you can leave your ego at the door. The Sales and CPQ ERP Business Relationship Manager who will thrive here will be collaborative, able to lean in and have the mindset that there are no excuses. It’s an exciting time to join because your work will set the stage for the future of power for every American!  If you’re an engaging and nimble businessperson, this could be the ideal role for you.

Why ERMCO

ERMCO is consistently recognized as a first-in-class manufacturing company. Here’s a small sampling of what makes us unique:

Together, we are changing lives. Together, we make a difference.

• We are proud to be essential employees. Powering through a global pandemic and natural disasters, ERMCO's essential employees have selflessly provided vital contributions to our economy and society for over 50 years.

Community Outreach

• Team ERMCO has a long history of providing exceptional service locally, nationally, and internationally. We support and encourage employees to participate in community organizations, charities, health and wellness, and educational initiatives.

Workplace Culture: One team sharing the same vision and goal

• Powering the world takes a dedicated team sharing the same vision, mission, and values for our company, people, and community. Together, we work hard, support each other, celebrate personal and work milestones, and take pride in our products, but most importantly, we treat each other like family.

In addition to a competitive salary, bonus incentive program and fully-funded pension, we offer a comprehensive benefits package including all you would expect and more.

At ERMCO, we are committed to fostering an inclusive, diverse, and equitable workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws.

The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job.