AECOM
Employee Services Coordinator – Onboarding
2 months ago
About the Job
The role will primarily be responsible in providing support to the end-to-end onboarding services in compliance with the service level agreements, policies, processes, and procedures of the company.
Responsibilities & Duties
Administer onboarding documents generation, distribution, and collection of such as job offer letters and employment contracts.
Resolve basic queries and issues using standard onboarding processes and escalate complex issues to manager or team lead for timely resolution.
Perform personal documents collections and maintenance and ensure strict compliance with data protection protocols and storage.
Coordinate with stakeholders and teams for timely completion of onboarding requirements and systems accesses.
Escalate identified issues and concerns to the Team Lead for timely resolution.
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
About the Company

AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
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