Social Media Communications Specialist
We are growing and currently looking for talented individuals to join our Communications Team.
Do you have a knack for social media communications? Are you passionate about sustainability and love to join a team of sustainability professionals advancing ethical production and consumption in the UK clothing industry? Then we are looking for you!
What exactly are you going to do?
As a Social Media Specialist, you will be working within our Communications Team to effectively build and engage with targeted virtual communities of merch suppliers and purchasers. Our objective is to achieve exceptional customer engagement, foster intimacy, and drive website traffic through strategic utilization of the social media engagement roadmap.
The ideal candidate should possess a comprehensive understanding of various social media platforms and how to optimize content for maximum engagement. As a representative of merch.eco, you will participate in relevant conversations, promote our services, and actively engage with our audience on social media.
Your expertise in social media communications will be essential in achieving our goals and establishing strong brand connections.
Your activities will be to:
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
Generate, edit, publish and share bi-weeky content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
Set up and optimize company pages within each platform to increase the visibility of company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Create editorial calendars and syndication schedules
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with the supplier relations team to manage reputation, identify key players and coordinate actions
This is you:
You have a bachelor's degree
At least 2 years of proven work experience in social media communications or as a Digital Media Specialist in a customer-facing business
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
A professional-level proficiency in English
Motivation to work with a team that really makes an impact on the world
You are used to working independently
Positive attitude, detail and customer oriented with good multitasking and organisational ability
You are able to commit at least 5 hours a week
Demonstrable social networking experience and social analytics tools knowledge
Knowledge of online communications and good understanding of major communications channels
Please note that if you meet any 3 of the above requirements, we would still very much love to hear from you!
The application procedure will consist of two interviews and a trial task to evaluate your ability to take on this role.
If you are enthusiastic about our mission, the role description, and you are convinced you have what it takes to make this role a success? Then we look forward to receiving your application!
Please send through a CV and Cover Letter (explaining your interest and motivation for this role) to arisekola@merch.eco