• Provide leadership to implement best practice quality methodologies at the site for all functions.
• Develop a quality vision, strategy, policies, processes, and procedures to ensure that the inherent quality function is built into each step of the product.
• Oversee NPI through product release in the factory to ensure all quality steps are performed and meet the requirements for sustainable quality. Utilize the Stage Gate criteria to drive and report achievement of the quality metrics (PPAP, FAI, etc.)
• Ensure end to end quality procedures for raw materials, through manufacturing, testing, and shipment.
• Ensure that the production process has built in reactions to “stop the line” per the outlined criteria. Oversee the process to ensure that lot scoping, containment, and/or “stop ship” is executed, if necessary, per each occurrence.
• Jointly develop presentation with CM for weekly quality meetings to ensure we are driving quality defect reduction in-process at each step utilizing pareto analysis, root cause analysis, and corrective actions.
• Promote the use of techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)
• Provide quality reports including KPIs to executives weekly
• Issue internal CARS or SCARs to ensure 8D problem solving is applied to quality issues affecting production, provide oversight to ensure 8D completion.
• Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks & participate in the stage gate review of new projects
• Responsible for supplier audits, PPAP & Advance product quality planning (APQP)
• Evaluate supplier quality data to identify process improvement opportunities within the supply chain
• Develop and manage the Supplier Key Performance Indicators (KPIs) and work with Engineering team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
• Ensure compliance and assist with adherence to the Quality Management System (TS16949/ISO9001)
• Share lessons learned & best practice with suppliers
• Develop CM and Suppliers through Continuous Improvement activities
• Manage the changes with suppliers through changing management process
• Act as interface with test team to identify gaps and ensure test coverage.
• Manage the reporting of Ongoing Reliability Testing. Ensure product sampling frequency, reaction to abnormal product performance, removal and failure analysis is performed timely.
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