Applications Engineer

The Application Engineer is a key contributor to the development, implementation and validation of applications and machines that enhance the overall customer experience. Working closely with cross-functional teams, the role will be pivotal in translating customer needs into innovative technical solutions that contribute to the differentiation and competitiveness of TOMRAs products and services. 

Primary Job Functions

• Collaborate with stakeholders to understand customer requirements and pain points 
• Translate customer needs into technical specifications and requirements for software applications and hardware improvements 
• Design and develop software and system applications that align with the customer value proposition strategy 
• Work with Software and AI team to develop AI models, including Data labelling and model testing and refinement 
• Implement solutions that enhance the user experience and contribute to the overall value proposition 
• Ensure that applications seamlessly integrate with existing business processes and systems 
• Collaborate with internal teams to identify opportunities for automation and process improvement 
• Work closely with cross-functional teams, including product managers, marketing, R&D, and customer support escalations 
• Provide technical support and expertise to enhance the overall value proposition 
• Can work within a team environment or remotely to achieve tasks 
• Promote a “Safety first” culture throughout the company, our customers, and our industry