Project Manager

Eurofins Enivronment Testing Nort Central, LLC is seeking a Project Manager to join their team!

The Project Manager is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The Project Manager role fosters and develops client relationships in support of the CSO mission.

Project Manager responsibilities include, but are not limited to, the following:

Project set-up:

• Project review in LIMS
• Sets up project
• Adds any project notes (special reporting and invoicing instructions, etc.)
• Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)
•  Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)
• Sets up client for Total Access
• Manages purchase orders, task orders, contracts, and change order requests
• Verifies that lab compound lists and limits meet project requirements for new projects not quoted
•  Adds any project specific limits / lists to LIMS
• Deliverable assignment and delivery route

Sample Receipt:

• Communicates any issues to clients for duration of project
• Manages incoming work for Rush and short holds
• Reviews log-in
• Resolves log-in issues with client
• Informs client of any log-in discrepancies
• Sets samples to “available” after review     

Reporting:

• Client specific report requirements
• Reviews job list daily and manages due dates
• Communicates any expected delays to clients before the job due date
• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client
• Reviews reports and EDDS before issuing to the client
• Confirms correct report format and EDD format is used

Invoicing:

• Reviews final invoice before issuing to client
• Generates credit/debit memos as needed
• Submits credit/debit memos for approval        

Account Maintenance:

• Follow up calls and visits with clients
• Provides technical support as needed
• Uses company resources to follow up on client requests
• Familiarity with company capabilities and key contacts
• Forward opportunities and leads to sales
• Forecasts upcoming work

Quotes & Proposals:

• Initiates project QAPP review with operations, QA, and subcontract labs as needed
• Initiates technical support from operations as needed (special requests, method development, technical review, etc.)
•  Quote generation and approvals
• Reviews client quote requests for capabilities, certifications, scope
•  Confirms client contracts (if applicable) and pricing
•  Determines lab placement for the work
• Confirms that lab certification meets project requirements
• Confirms that lab compound lists and limits meet project requirements