Training Specialist

Job Objective

The Operations Trainer will play a key role in the organization's development by supporting training initiatives and ensuring alignment with business objectives.  Those are the main objectives for this position:

• Primary focus will be on delivering impactful, hands-on training. This includes addressing soft skills, core competencies, and operational best practices to ensure well-rounded development.
• While they are not required to be equipment experts, as such responsibility lies with our Mentors, the Operations Trainer must develop a strong understanding of the business to effectively partner with the Plant under his/her scope.
• Under the Global Training Team guidance, Operations Trainer will be responsible for training local and global mentors on delivering effective training, focusing on soft skills and fundamental competencies essential for teaching others.
• They will also conduct training sessions for supervisors and managers.   
• The Operation Trainer can also assist HR in delivering onboarding training for new hires: this will not include equipment training but will focus on supporting the onboarding process.
• Additionally, the Operations Trainer will collaborate with management to identify skill gaps and recommend training solutions to address these needs.
• They will oversee the implementation and compliance of the local AG5 system, ensuring it aligns with company objectives. This includes monitoring progress toward achieving targets for roles such as Operator II, Setters, and Specialists, while ensuring mentors and specialists deliver the necessary training to meet these goals.
• The Operations Trainer will utilize the AG5 system to ensure employees receive training from Local Mentors, aligned with the skills outlined in AG5 by Global Team. This includes onboarding new hires and providing existing employees with opportunities to enhance their skills.
• Finally, this position requires collaboration across all business units and Global Training Team, as well as interactions with employees at various levels.

Job Characteristics

• Compliance: Ensure all training programs comply with company policies and industry regulations.
• Global Strategy: Collaborate to the Global Training Strategy by providing feedback, and execute it on his/her own Plant according to Global Training Team guidance.
• AG5 System Utilization: Ensure training programs are in conjunction with the skills outlined in AG5, coordinating with global and local mentors.
• New Hire Training: Oversee the onboarding process for new employees – 3 initial months, ensuring they receive the necessary training to meet initial job requirements.
• Ongoing Employee Development: Facilitate continuous training opportunities for existing employees to improve and enhance their skills, aligning with the global requirement on number of setters, multi-skilled, and specialist roles established.
• Training Program Delivery:
  • Implement and deliver training initiatives as outlined by corporate and local directives. Monitoring cooperation of trainees with assigned mentors
  • Organising classroom training and other meetings related to trainings (execute training schedule, cooperation with working time planner and production supervisors to assure availability of the trainer and the participants.
  • Streamlining communication between trainees and mentors, regarding the training needs of participants (missing knowledge, skills)
  • Reporting on the course of training and escalation of potential risks to global Operations Trainer regarding effectiveness of the training
• Cross-Functional Collaboration: Work across all business units to identify training needs and ensure effective training delivery.
• Mentor Coordination: Collaborate with local mentors to ensure training programs are effectively executed and local mentors are equipped to provide such training.
• Training Needs Assessment: Conduct regular assessments to identify training needs and gaps within the organization.
• Training Materials Development: Develop and update training materials and resources to support training programs.
• Record Keeping: Maintain accurate records of all training activities and employee progress.
• Feedback and Improvement: Collect feedback from trainees and mentors to continuously improve training programs.

Qualifications

Required

Education level:

Bachelor’s degree, or equivalent experience

Education field:

Human Resources, Education, Business Administration, or related field or equivalent education/experience.

Years of relevant experience:

Minimum of 5+ years of experience in a Operations Trainer or similar role.

This role requires prior training experience in a manufacturing environment, specifically in training individuals across various organizational levels.

Management experience:

NA

IT Software:

Good knowledge of Microsoft Office

Other qualifications:

• Candidates should have prior experience conducting operational training in dynamic environments and demonstrate the ability to engage diverse groups effectively.
• Proficiency in using the AG5 system or similar training management systems.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with employees at all levels.
• Strong analytical and problem-solving abilities.
• Ability to develop and deliver engaging training materials.
• Knowledge of industry regulations and compliance requirements.

Competences required:

• Communication skills
• Flexibility
• Eye to detail
• Ability to organise and co-ordinate own work and teamwork
• Team player

Language

English Level (Writing, Speaking): C1

Basic User (A1,A2)

A1 (Beginner)

A2 (Elementary)

Independent User (B1,B2)

B1 (Intermediate)

B2 (Upper-Intermediate)

Proficient User (C1,C2)

C1 (Advanced)

C2 (Proficiency)

If you are a current CANPACK employee, please apply through your Workday account.

CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.