Sales Enablement Associate

Title: Sales Enablement Associate

Term: Full-Time

Location: Remote in the U.S.

Travel: <10%

Who is Solstice?

Climate change mitigation requires massive clean energy expansion, yet 77 percent of American households cannot install rooftop solar power due to rented housing, the structure of their rooftop, the upfront cost, or access to financing. Solstice connects households and community organizations to “community solar”—shared solar farms that are installed in a centralized location where local residents can enroll in a portion for free, without any home installations, and enjoy guaranteed savings on their monthly utility bill.

Solstice is an award-winning, mission-driven clean energy company working to put affordable, renewable energy in the hands of every household, including low-income populations and communities of color. The clean energy revolution is happening now; Solstice is working to ensure this transition is equitable and widespread by making it simpler and more affordable than ever for homeowners, businesses, and even renters to go solar.

Position Overview: 

With surging demand for renewable energy, Solstice is poised for significant scale. As such, we are seeking a detail-oriented, driven, energetic, efficient, reliable, and highly organized Sales Enablement Associate to support the needs of our growing Channels Team. As the Sales Enablement Associate, you will be responsible for supporting the day-to-day needs of our Channels Team and third-party partners in the field.

The right candidate is goal-oriented and has a deep knowledge of customer service and sales support best practices. Ideally, the right candidate will have exceptional organizational skills, the ability to multitask, demonstrated ability to communicate and support within a team environment and draw energy from being part of that team.  Ultimately, the right candidate should be able to contribute to high-quality customer service sales support deliverables, and the achievement of sales targets.

Responsibilities:

• Processing subscription orders from the Solstice platform and from channel partners
• Ensuring order and invoice accuracy
• Performing basic sales support functions, like answering questions or responding to inquiries
• Compiling sales reports and supporting sales efforts
• Updating databases and customer/partner records
• Maintaining records associated with channel partner training and compliance
• Supporting resolution of channel partner problems 
• Other duties as assigned

Minimum Qualifications:

• Proven work experience in sales support or B2B customer service
• Hands-on experience with Salesforce
• Proficiency with word processing and spreadsheet software; preferably Google Workspace
• Understanding of sales performance metrics
• Excellent written and verbal communication skills
• Excellent organizational and multitasking skills
• Exceptional interpersonal and customer service skills
• A team player with a high level of dedication
• Ability to work under strict deadlines
• A problem solver; excited to tackle both small and large challenges
• Enthusiastic, positive, and team-oriented
• Excited to work in a fast-paced, growing, scale-up environment
• Driven, gritty, and resilient; demonstrated ability to persevere through unanticipated challenges

Preferred Qualifications:

• Certification in Marketing, Sales or relevant field 
• Familiarity with sales performance metrics
• Basic knowledge of sales administrative best practices
• Familiarity with sales reports 
• Familiarity with productivity tools including Slack and Linear

Benefits:

• Comprehensive medical, vision, and dental coverage
• Health and Dependent Care FSA
• Safe Harbor 401(k) with an automatic 3% company contribution
• Professional development annual stipend
• Gender-neutral paid parental leave policy
• Generous time off policy that includes: All federal holidays, one week in late December, and 3 weeks of flexible PTO
• Flexible personal time to allow employees to run errands, go to doctor’s appointments, etc. without taking PTO
• Ability to work remotely from within the United States

As a Sales Enablement Associate, you will experience:

• A deep understanding of the solar and renewable energy space, particularly the rapidly growing community solar industry
• Hands-on scale-up experience in cleantech
• Knowledge from and personal interaction with leadership
• The opportunity to work on two crucial issues that positively impact the world: climate change mitigation and social justice
• A team of passionate, collaborative, dedicated, and empathetic employees

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About Solstice:

Solstice was founded to advance equity and inclusion in America. We are committed to living those values, not just in the work we do to promote environmental and energy justice but in how we grow as an organization. We always seek to expand leadership opportunities for marginalized communities in the global transition to clean energy.

Solstice is an equal opportunity employer. We hire, train, compensate, and promote without regard to race, religion, gender identity or expression, sexual orientation, disability, age, national origin, genetics, veteran status, or any of the other characteristics that give each of us a unique perspective and capacities.

We’re a team of mission-driven, passionate, and dedicated individuals. We’ve fostered an inclusive and fun culture through remote team socials and all-team strategy retreats throughout the year. Apply today and get to know us!