Title: Channel Partnerships Coordinator
Term: Full-Time
Location: Remote
Travel: Occasional
Who is Solstice?
Climate change mitigation requires massive clean energy expansion, yet 77 percent of American households cannot install rooftop solar power due to rented housing, the structure of their rooftop, the upfront cost, or access to financing. Solstice connects households and community organizations to “community solar”—shared solar farms that are installed in a centralized location where local residents can enroll in a portion for free, without any home installations, and enjoy guaranteed savings on their monthly utility bill.
Solstice is an award-winning, mission-driven clean energy company working to put affordable, renewable energy in the hands of every household, including low-income populations and communities of color. The clean energy revolution is happening now; Solstice is working to ensure this transition is equitable and widespread by making it simpler and more affordable than ever for homeowners, businesses, and even renters to go solar.
Position Overview:
With surging demand for renewable energy, Solstice is poised for significant scale. As such, we are seeking a detail-oriented, driven, energetic, efficient, reliable, and highly organized Channel Partnerships Coordinator to support our growing partnership needs.
Responsibilities:
- Work through channel partner model to achieve sales goals
- Prospect and contract with new channel partner relationships
- Fully onboard new partners. Educate channel partners about the required implementation materials and documentation to ensure a smooth onboarding
- Manage ~20 enrolling partners at a time
- Bring innovative ideas and build processes to reduce manual processes and improve data transparency
- Communicate closely with channel partners regarding the status and timeline of product implementations, new community solar program legislation, utility updates, customer acquisition milestones, customer management, and invoicing
- Lead interdepartmental collaboration meetings (ex. Asset management, product & engineering, marketing, business development, etc.) to share feedback from partners and make improvements to processes and systems to enable more efficient selling from partners
- Critical and insightful eye to understand channel partners and market landscape and share key feedback with the team to drive decision-making
- Work to maximize our impact by creating opportunities for LMI and community representatives
- Consistently hits sales targets with an acceptable churn rate
- Keen eye and understanding of CAC
- Fully understands Solstice pricing model and provides insight into BD project pricing required to be competitive to channel partners
- Work to differentiate Solstice through the channel partner program
- Work to identify target prospects
- Other duties as assigned
Minimum Qualifications:
- 3 years of sales or customer service experience
- Hands-on experience with Salesforce
- Familiarity with sales reports and sales performance metrics
- Proficiency with word processing and spreadsheet software; preferably Google Workspace products
- Understanding of sales processes and workflow
- A problem solver, equally excited about the opportunity to solve small problems and big problems as long as they serve a larger mission
- Enthusiastic, positive, and team-oriented; always willing to lend a hand to a team member
- Excited to work in a fast-paced, growing scale-up environment
- Driven, gritty, and resilient; demonstrated ability to persevere through unanticipated challenges
Preferred Qualifications:
- Community solar experience
- Channel partner management experience
- Familiarity with instant messaging, such as Slack and Linear workspace platform
As a Channel Partnerships Coordinator, you will experience:
- A deep understanding of the solar and renewable energy space, particularly the rapidly growing community solar industry
- Hands-on scale-up experience in cleantech
- Knowledge from and personal interaction with leadership
- The opportunity to work on two crucial issues that positively impact the world: climate change mitigation and social justice
- A team of passionate, collaborative, dedicated, and empathetic employees
Benefits:
- Comprehensive medical, vision, and dental coverage
- Health and Dependent Care FSA
- Safe Harbor 401(k) with an automatic 3% company contribution
- Professional development annual stipend
- Gender-neutral paid parental leave policy
- Generous time off policy that includes: All federal holidays, one week in late December, and 3 weeks of flexible PTO
- Flexible personal time to allow employees to run errands, go to doctor’s appointments, etc. without taking PTO
- Ability to work remotely from within the United States
About Solstice:
Solstice was founded to advance equity and inclusion in America. We are committed to living those values, not just in the work we do to promote environmental and energy justice but in how we grow as an organization. We always seek to expand leadership opportunities for marginalized communities in the global transition to clean energy.
Solstice is an equal opportunity employer. We hire, train, compensate, and promote without regard to race, religion, gender identity or expression, sexual orientation, disability, age, national origin, genetics, veteran status, or any of the other characteristics that give each of us a unique perspective and capacities.
We’re a team of mission-driven, passionate, and dedicated individuals. We’ve fostered an inclusive and fun culture through remote team socials and all-team strategy retreats throughout the year. Apply today and get to know us!