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Customer Service/Production Planning , Logistics (f/m/d)

10 days ago
Full time role
In-person · Toluca, Méx., MX... more

Working at Freudenberg: We will wow your world!

Responsibilities:

Follow up critical items together with the master scheduler in order to have materials produce on time to full fill shipping schedule based on customer demand.
Coordinate with finished goods warehouse pre-shipments and shipments to ensure on time delivery to the customers.
OTD follow up in daily basis.
Monitoring ASN sent to customers in every shipment to assure compliance and avoiding misalignment in front of customer system.
Working with customers continuously having strong communication and high level commitment vs every customer requirement.
Follow up on customer concerns getting involve additional departments in necessary case.
Working on customer service portals as required in order to provide response on specific requirements as an action plan, shipment promise date, customer concerns, etc.
Material planning, inventory management and control.
Monitoring and controlling transactions with traffic responsible and with brokers or carriers/ forwarder to ensure completion of processes on time.
Follow up in container management customer system to guarantee continues flow of dunnage to support production and customer shipments on time.

Qualifications:

Experience more than 2 years.
Knowledge in material planning, inventory, supplier management, customer management, traffic and import process.
Advanced English.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Vibracoustic Toluca S.A. de C.V.
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