You support the fulfillment and realization of the general and specified goals in the area of technical services and are in regular coordination with your supervisor
In particular, you will be involved in carrying out technical services for partners, distributors and meteocontrol branches, such as setting up systems or providing certificates for direct marketing, among other things
You carry out telephone and written coordination with customers and service partners to carry out the services, as well as providing technical advice to interested parties and technical support to the sales department for the preparation of quotations
Your tasks include the support and processing of RMA cases as well as the recording of unsolvable problems in the bug tracking system
You will carry out error analyses and develop solutions in collaboration with the development department
Your profile:
You have a completed apprenticeship / master craftsman / technician in the field of electronics / energy technology / information electronics or technical studies
Very good knowledge of German and English
You have knowledge in the configuration of WAN/LAN networks
Experience in the field of renewable energies is advantageous
Secure IT skills (Microsoft 365)
You can look forward to: 6 reasons to join meteocontrol (and more):
Working for a better future: With us, you will create a better future for us and all generations after us.
More flexibility: We know how important a good work-life balance is. That's why we offer flexible working hours and a home office model that adapts to your needs.
Vacation that grows: Start with 30 days of vacation and your loyalty will be rewarded every two years with an additional day of vacation - up to 35 days for even more time off!
Continuous learning & development: Your development is important to us - we support you in your career planning within the company with a wide range of offers.
Money on top: In addition to your salary, you will receive a monthly SpenditCard worth โฌ50 and a subsidy for the Deutschlandticket.
Fitness: Train with our attractive employer subsidy at EGYM Wellpass, take part in our JobRad leasing program or power yourself up at our annual company run.
... You can find many more reasons on our career website! Your Contact Person Camilla Geismar Talent Acquisition Managerin Email: c.geismar@meteocontrol.com