Job Brief:
The role will be supporting the day-to-day payroll services for the assigned region (SEA) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.
Responsibilities & Duties
Accurately and timely perform assigned activities in support to the payroll services.
Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
Support selected simple process improvement initiatives to streamline processes.