Field Service Engineer, Mechanical

Business unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them. 

We are now looking for mechanical Field Service Engineers to join our skilled Global Field Service Resources team as Service Engineers; Senior Service Engineers; or Superintendents. We encourage applicants at various levels of seniority, as the role can be adapted based on your experience. The roles are offered as permanent contracts and the preferred location is Turku, Finland, but Vaasa and Helsinki can also be considered.

What will you be doing?

As a Field Service Engineer, your daily work will revolve around executing Field Service activities on marine and land-based installations with Wärtsilä engines and equipment. Your focus will be delivering technical expertise and high-quality service for our customers, ensuring customer satisfaction.

In this exciting role, you'll have the opportunity to work internationally, travelling the world for various service jobs for approximately 170 – 200 days per year. Therefore, we are looking for candidates who are ready and willing to travel, who possess a strong Field Service mindset. When you are not travelling, you will have the flexibility to work partially remotely, in line with our hybrid work model.

Your responsibilities for the role include, but are not limited to: 

• Performing Field Service activities according to the work scope, including product overhauls, troubleshooting, repairs, pre-commissioning, commissioning, and installation audits.
• Ensuring customer satisfaction through performance and continuous interactions with customers throughout work execution.
• Providing internal and external reports and as-built documentation.
• Creating Service Work Reports in accordance with Wärtsilä Field Service procedures.
• Collecting and organising time and expense reports after work completion, reporting and informing the administrative personnel as required.
• Participating in and contributing to improvement of new products when performing warranty activities.
• Adhering to all safety rules and using all appropriate safety equipment, abiding by Wärtsilä QEHS guidelines, regulations, site procedures, and policies.
• Promoting Wärtsilä products and services.
• Actively engaging in own competence development and professional growth.

Role requirements:

• BSc or MSc in Mechanical Engineering, similar relevant technical educational background, or qualifications as a combination of education and experience.
• Knowledge of 4-stroke engine operating principles and experience with 4-stroke marine engine operations, maintenance, and repairs.
• Ability to write technical reports and highly effective technical communication skills.
• A safety-first mindset, ensuring that work is carried out in accordance with safety guidelines.
• Ability to work effectively both independently and in close collaboration with others.
• Proficient English and good Finnish or Swedish language skills, both written and spoken.
• Willingness and flexibility to travel internationally approximately 170 – 200 days per year.

In addition, the ideal candidate has:

• Strong practical problem-solving skills and a solution-oriented mindset, along with resourcefulness to adapt when faced with a challenge.
• Cultural awareness and the ability to work effectively in a global organisation.
• Passion for professional growth and competence development, keeping up to speed on the latest innovations.
• A service-oriented approach with a drive to provide the best possible service experience for our customers.

Why you and us?

Are you looking to start your career in Field Service and wondering what your first months as a Service Engineer will look like? We offer a thorough onboarding program to ensure you are well-prepared for your role. You will be surrounded by an engaged team, with highly skilled team members that are eager to support throughout your induction. To build your competence and skills, you will travel together with an experienced team member, enabling you to seamlessly adopt the Field Service ways.

In our global team, you will have the opportunity to partake in the latest Marine and Power Plant technology and innovations, while travelling the world and experiencing different cultures. At Wärtsilä, we believe in continuous learning and provide resources to help you grow in your career. We provide industry-leading training, empowering you with advanced knowledge and skills that offer a professional edge and enhance career growth opportunities. With numerous career paths and ample room for advancement, Wärtsilä is committed to your professional development.

Contact & next steps:

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Global Field Services Resources, 4S Henri Tuominen via email at henri.tuominen@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application (in English) in our Career portal. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Application deadline: 24/04/2025 at 23:59 EET

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country's legislation is followed.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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