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Field Service Technician

23 days ago

Full time role

In-person · Pennsylvania, US... more

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Summary

Provides quality service execution performance to meet or exceed customer commitments resulting in high levels of customer satisfaction. Installs, operates, maintains, repairs and modifies equipment. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinated product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Covers geographic territory providing customer break/fix repair.

Job Description

Provide on-site service, and installation of instrumentation, as related to Continuous Emission Monitoring Systems. CEMS experience a plus, but not a requirement.

Essential Duties and Responsibilities

Perform on-site installation, diagnose performance issues, repair, and preventative maintenance.

Travel frequently, via airline or rental car, to locations around the country.
Able to work outdoors on elevated platforms throughout the year.
The physical ability to climb ladders, and stairs to reach stack platforms. Climbs could be as little as 20’ to 150’.
The ability to work with minimal supervision while maintaining Teledyne Ethical standards.
Must have excellent verbal and written communication skills.
Competent with Microsoft Office Products.
Provide technical support to customers via telephone.
OJT training to customers.
Depot Repair
Perform advanced fiber optic splicing and termination tasks.
Other duties as deemed necessary by management.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience   

Associate degree in engineering, technology or related scientific study. Related field experience troubleshooting/repairing analytical equipment and/or training is a plus.; or equivalent combination of education and experience.  

Other Requirements

Ability to be analytical, solve problems, and provide technical support.  
Experience with customer service.
Work well with other team members.
Professional written and oral communication skills
Willing to travel overnight up to 75% of the normal work week.

Physical/Mental Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, and at times lift and/or move up to 50 pounds. Employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit-based factor made unlawful by federal, state, or local laws.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.