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Front Desk Executive

18 days ago
Full time role
In-person · Riyadh, Riyadh Province, SA... more

Key Accountabilities:

Front Desk Management:

  • Greet visitors and clients warmly and professionally.
  • Ensure the reception area is presentable, organized, and stocked with necessary materials (e.g., brochures, forms).

Call Handling:

  • Answer and direct incoming phone calls promptly and courteously.
  • Take accurate messages and ensure timely delivery to the appropriate individuals.

Visitor Coordination:

  • Maintain a visitor log and issue visitor passes.
  • Inform relevant personnel of guest arrivals.

Administrative Support:

  • Schedule and coordinate meetings, appointments, and conference room bookings.
  • Handle incoming and outgoing mail and courier services.
  • Assist with maintaining office supplies, events management and stationery inventory.

Document Handling:

  • Maintain records, files, and other documentation as required.
  • Support in the preparation and formatting of documents for meetings or presentations.

Compliance and Security:

  • Adhere to security procedures, including managing visitor access.
  • Ensure compliance with company policies in daily operations.

Customer Service:

  • Act as a liaison between external parties and internal teams, ensuring smooth communication and service delivery.
  • Address inquiries and escalate unresolved issues to the appropriate department.

Document Handling:

  • Maintain records, files, and other documentation as required.
  • Support in the preparation and formatting of documents for meetings or presentations.

Compliance and Security:

  • Adhere to security procedures, including managing visitor access.
  • Ensure compliance with company policies in daily operations.

Office Maintenance Coordination:

  • Coordinate with maintenance staff to ensure the reception and office areas are clean and well-maintained.
  • Report any maintenance or technical issues promptly to the facilities team.

Event Coordination Assistance:

  • Assist with organizing company events, meetings, and conferences by coordinating logistics, sending invitations, and preparing materials.

Inventory Management:

  • Monitor stock levels for office supplies, ensuring timely reordering to avoid shortages.
  • Maintain an organized storage system for stationery and materials.

Emergency Response Coordination:

  • Act as a point of contact during emergencies, coordinating with security and safety teams.
  • Keep a record of emergency procedures and contact lists for quick access.

Skills:

  • Proficient in both English and Arabic with excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Professional demeanour and appearance.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

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