Your challenge As a Technical Operations Manager (all genders) at Hubject  you will be a hands-on technical expert responsible for managing support operations, driving automation, and ensuring seamless system integration. This role requires strong technical skills, problem-solving abilities, and the capability to collaborate across teams to deliver exceptional customer experiences Why Hubject <span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">We develop ideas and deliver solutions for the eMobility market<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">We are working on the most important growth topics<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">We are an international team of very motivated eMobility enthusiasts<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">AND<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">We have over 30 benefits different categories:<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><ul style="border:0px solid;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Food &amp; drinks (food subsidy)</li><li style="border:0px solid;margin:0px;">Mobility (BVG subsidy)</li><li style="border:0px solid;margin:0px;">Health &amp; sports (Urban sports membership M)</li><li style="border:0px solid;margin:0px;">Equipment (Laptop etc)</li><li style="border:0px solid;margin:0px;">Learning and development (yearly training budget and Udemy learning platform access)</li><li style="border:0px solid;margin:0px;">Hubject Lifestyle (Voiio membership)</li><li style="border:0px solid;margin:0px;">Family-friendly environment (flex working time)</li></ul> Your Tasks Support Ticket Management <ul><li>Efficiently manage and resolve customer support tickets using the designated ticketing platform. </li><li>Utilize tools such as OpenSearch and Postman to investigate, analyze, and resolve technical issues.</li><li>Maintain comprehensive documentation of issues, solutions, and recurring problems to support continuous improvement. </li></ul>Customer Onboarding &amp; Testing <ul><li>Conduct technical end-to-end testing with customers during the onboarding phase to ensure successful implementation and smooth system integration. </li></ul>Cross-Department Collaboration <ul><li>Collaborate closely with Product, Engineering, and Operations teams to resolve complex issues and implement process enhancements. </li><li>Collect and relay customer feedback to help shape product improvements and service strategies. </li></ul>Automation &amp; System Integration <ul><li>Design and implement automation solutions to improve system integration and data flow using Java, Python, and JavaScript. </li><li>Build tools, scripts, and APIs to optimize internal workflows and reduce manual intervention.</li></ul> Your Profile Qualifications &amp; Experience <ul><li>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.</li></ul>Professional Experience: <ul><li>2+ years in a technology-driven environment, preferably in technical support, system administration, or automation. </li><li>Hands-on experience with tools such as OpenSearch, Postman, and other diagnostic or monitoring platforms. </li></ul>Technical Skills: <ul><li>Strong programming proficiency in Java, Python, and JavaScript, with a focus on process automation and system integration. </li><li>Ability to design and implement scripts, APIs, and automation workflows. </li></ul>Soft Skills: <ul><li>Excellent analytical, problem-solving, and communication skills. </li><li>Ability to manage complex issues efficiently and prioritize tasks in a fast-paced environment. </li><li>Strong stakeholder management and collaboration skills. </li></ul>Industry Knowledge: <ul><li>E-Mobility or EV technology experience is considered a strong advantage.</li></ul> Language <span style="font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;background-color:rgb(255,255,255);display:inline;">Fluency in English is required; knowledge of German is an advantage Start date January 2026 Location <strong style="border:0px solid;margin:0px;font-weight:600;font-size:14px;font-style:normal;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);">Onsite<span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;"> in Berlin is preferred<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);display:inline;">Hybrid system:<br style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><ul style="border:0px solid;font-size:14px;font-style:normal;font-weight:400;font-family:Inter , '-apple-system' , 'system-ui' , 'Segoe UI' , Roboto , 'Helvetica Neue' , 'Open Sans' , 'system-ui' , '-apple-system' , 'Segoe UI' , Roboto , Ubuntu , Cantarell , 'Noto Sans' , sans-serif , 'Apple Color Emoji' , 'Segoe UI Emoji';background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">2 days per week at the office, 3 days remote</li><li style="border:0px solid;margin:0px;">EUREF Campus in Schöneberg in Berlin - Europe's hotspot for green technology and eMobility</li></ul>

We are a global eMobility expert and provide smart business solutions that leverage digital mobility worldwide. Our mission: jumpstart the EV industry and redefine the future of mobility for all of us.
Our offices in Berlin, Los Angeles, and Shanghai stand for great commitment, digital expertise, and a pioneering spirit.

(Junior) Technical Operations Manager (all genders)

Your challenge As a Technical Operations Manager (all genders) at Hubject &nbsp;you will be a hands-on technical expert responsible for managing support operations, driving automation, and ensuring seamless system integration. This role requires strong technical skills, problem-solving abilities, and the capability to collaborate across teams to deliver exceptional customer experiences Why Hubject We develop ideas and deliver solutions for the eMobility market We are working on the most important growth topics We are an international team of very motivated eMobility enthusiasts AND We have over 30 benefits different categories: <ul><li>Food &amp; drinks (food subsidy)</li><li>Mobility (BVG subsidy)</li><li>Health &amp; sports (Urban sports membership M)</li><li>Equipment (Laptop etc)</li><li>Learning and development (yearly training budget and Udemy learning platform access)</li><li>Hubject Lifestyle (Voiio membership)</li><li>Family-friendly environment (flex working time)</li></ul> Your Tasks Support Ticket Management&nbsp;<ul><li>Efficiently manage and resolve customer support tickets using the designated ticketing platform.&nbsp;</li><li>Utilize tools such as OpenSearch and Postman to investigate, analyze, and resolve technical issues.</li><li>Maintain comprehensive documentation of issues, solutions, and recurring problems to support continuous improvement.&nbsp;</li></ul>Customer Onboarding &amp; Testing&nbsp;<ul><li>Conduct technical end-to-end testing with customers during the onboarding phase to ensure successful implementation and smooth system integration.&nbsp;</li></ul>Cross-Department Collaboration&nbsp;<ul><li>Collaborate closely with Product, Engineering, and Operations teams to resolve complex issues and implement process enhancements.&nbsp;</li><li>Collect and relay customer feedback to help shape product improvements and service strategies.&nbsp;</li></ul>Automation &amp; System Integration&nbsp;<ul><li>Design and implement automation solutions to improve system integration and data flow using Java, Python, and JavaScript.&nbsp;</li><li>Build tools, scripts, and APIs to optimize internal workflows and reduce manual intervention.</li></ul> Your Profile Qualifications &amp; Experience&nbsp;<ul><li>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.</li></ul>Professional Experience:&nbsp;<ul><li>2+ years in a technology-driven environment, preferably in technical support, system administration, or automation.&nbsp;</li><li>Hands-on experience with tools such as OpenSearch, Postman, and other diagnostic or monitoring platforms.&nbsp;</li></ul>Technical Skills:&nbsp;<ul><li>Strong programming proficiency in Java, Python, and JavaScript, with a focus on process automation and system integration.&nbsp;</li><li>Ability to design and implement scripts, APIs, and automation workflows.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Excellent analytical, problem-solving, and communication skills.&nbsp;</li><li>Ability to manage complex issues efficiently and prioritize tasks in a fast-paced environment.&nbsp;</li><li>Strong stakeholder management and collaboration skills.&nbsp;</li></ul>Industry Knowledge:&nbsp;<ul><li>E-Mobility or EV technology experience is considered a strong advantage.</li></ul> Language Fluency in English is required; knowledge of German is an advantage Start date January 2026 Location Onsite&nbsp;in Berlin is preferred Hybrid system: <ul><li>2 days per week at the office, 3 days remote</li><li>EUREF Campus in Schöneberg in Berlin - Europe's hotspot for green technology and eMobility</li></ul>

(Junior) Technical Operations Manager (all genders)

About the Job

About the Company

Hubject

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