The Front Desk Receptionist is responsible for providing professional and welcoming reception services while serving as the first point of contact for employees, visitors, clients, and service providers. The role supports day-to-day office administration, visitor management, meeting coordination, and general front desk operations. <ul><li>Welcome and professionally assist visitors, clients, contractors, and employees upon arrival.</li><li>Manage the reception desk and ensure a professional and organized front-of-house environment.</li><li>Answer, screen, and direct incoming telephone calls and messages appropriately.</li><li>Manage visitor registration, access procedures, visitor badges, and notifications to relevant employees.</li><li>Coordinate meeting room bookings and assist with meeting arrangements when required.</li><li>Receive and distribute incoming mail, courier deliveries, and other correspondence.</li><li>Coordinate with security, facilities, administration, and other support teams regarding visitor and office requirements.</li><li>Maintain accurate visitor and reception records in accordance with company procedures.</li><li>Assist employees and visitors with general inquiries and direct them to the appropriate department or contact.</li><li>Support administrative activities, including document handling, filing, scanning, printing, and data entry.</li><li>Coordinate courier collections and deliveries and maintain relevant records.</li><li>Monitor reception supplies and request replenishment when required.</li><li>Support office events, employee activities, and meetings as required.</li><li>Maintain confidentiality of company, employee, visitor, and business information.</li><li>Ensure compliance with company policies, health and safety requirements, and security procedures.</li><li>Perform other administrative and reception duties assigned by the supervisor or management.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Receptionist

About the Job

About the Company

AECOM

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