Nautilus Labs is a maritime technology company that reduces emissions while maximizing commercial returns. The company’s collaborative Voyage Optimization solution ...View Company Profile
Nautilus is building artificial intelligence to advance the efficiency of ocean commerce. We deliver technology to help shipping companies minimize fuel consumption, maximize operational efficiency, and optimize fleet performance. By arming ship owners and operators with real-time predictive decision support, Nautilus is reducing greenhouse gas emissions and making global trade sustainable.
Ocean shipping consumes over $100 billion dollars of fuel every year, and up to 30% of it can be saved. For owner-operators, reliance on manually collected and analyzed data makes it difficult to optimize fleet performance in real-time. By providing a unified data platform that leverages machine learning, Nautilus helps its clients make better decisions to maximize the return on each ship and every voyage. For our clients, this means they drive closer collaboration, greater transparency, and stronger accountability across their global teams every day.About You.
Client Success owns the client relationship post-sales. The team’s goal is to maximize client value with every interaction including pre-sales support, project management, change management, uncovering valuable data insights, and identifying upsell opportunities and obtaining public-facing client testimonials. The team consists of Client Success Managers who work with a set of named accounts, and Analysts who use data and models l to derive insights to help customers optimize their fleets. Together these teams are responsible for empowering our clients to reduce fuel consumption and CO2 emissions, and achieve their desired outcomes..
We are looking for a technically-minded and client-oriented Client Success Manager who can become a trusted advisor to clients, drive change management strategy and execution, ensure Nautilus become part of client’s workflows to maximize the value our clients receive from our solutions, and make strong advocates out of each of our clients. In this role, you will be working with a diverse selection of our clients based in Europe In all maritime segments (LNG carriers, bulkers, tankers, containers, car carriers).Outcomes For This Role.
Our core values.
Get ready to join a group of diverse, smart, talented, and driven individuals. We are looking for people who are motivated by environmentalism and a future where shipping is sustainable and safe. A team member joining Nautilus is...
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.