Service Administrator

about 1 year ago
Full time role
Remote · Ridgewood, NJ, US... more
Remote · Ridgewood, NJ, US... more

Job Description

Service Administrator The RoleWe are looking for a Service Administrator to provide back-office support and organization for our operations and maintenance team.  This role will report to our Controller and is based at our headquarters in Ridgewood, New Jersey. We can accommodate a hybrid working schedule.


  • Carry out all administrative activities needed to order and receive parts, materials, and subcontractor support.
  • Manage administrative relationships between our equipment vendors and subcontractors.
  • Generate, manage, and coordinate work orders and service tickets from receipt through resolution.
  • Ensure preventative maintenance schedules are aligned with the parts and technicians needed to accomplish the tasks.
  • Keep historical service and performance logs for all project sites and associated equipment.
  • Be responsible for the upkeep and the continued development of our inventory tracking system.
  • Coordinate with other SMS functions as needed to ensure our projects are performing as intended.

The Ideal Candidate:

  • Prior work experience with inventory management or ERP Systems
  • Has worked with equipment vendors and subcontractors.
  • Accounting and transactions to include purchase orders and invoicing. 
  • Understand and has experience working with mechanical and electrical equipment and parts.
  • Experience working in supply chain, logistics, or project administration is a plus.
  • Must have excellent communication (written + verbal) and organization skills.
  • Excel at managing multiple priorities for different stakeholders across the business whilst maintaining great attention to detail
  • Work well in a fast-paced team environment that involves coordination with other company functions.
  • Strong computer skills including MS Excel, MS Project, MS PPT, Asana project management, and Inventory Management Systems (NetSuite would be ideal)

We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.
About Scale Microgrids Scale Microgrids (“Scale”) is a fully integrated distributed energy platform focused on designing, implementing and financing innovative distributed clean energy solutions. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financing sustainable, cost-effective, and resilient power solutions. Scale has its own proprietary microgrid solution which provides customer with cheaper, cleaner and more reliable power, and also partners with third party developers to acquire and/or finance a broader range of distributed energy assets. We raised $500MM from Warburg Pincus, a global private equity firm focused on growth investing, to fund our business plan and accelerate growth. We are growing quickly and looking to augment the team with highly motivated entrepreneurial talent.  About Warburg PincusWarburg Pincus is a leading global private equity firm with nearly $60 billion in assets under management (AUM). Its active portfolio of more than 180 companies around the globe is highly diversified by stage, sector and geography. Warburg Pincus is a growth investor and an experienced partner to management teams seeking to build durable companies with sustainable value. To learn more about Warburg Pincus, please visit Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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