Technical Account Manager - German speaking

about 1 year ago
Full time role
Hybrid · Spain... more
Hybrid · Spain... more

Job Description

Job Description:


  • Overseeing current customers’ accounts within PVcase customer base
  • Understanding and anticipating clients’ business needs to drive the success of accounts
  • Negotiating contract renewals and expansion opportunities
  • Proactively managing customer pipeline and renewals to meet monthly and quarterly objectives
  • Strengthening client relationships with ongoing communication and new solutions
  • Running Quarterly Business Reviews with accounts
  • Assisting in collecting client feedback, defining processes, and identifying best practices
  • Working closely with our customer-centric product teams to create partnerships and benefits that enrich our customers’ experience and align with strategic objectives - as well as acquiring new customers
  • Aligning resources to achieve key business goals
  • Reporting updates and preparing needed information/reports to the HQ regarding progress on KPI and goals’ progress
  • Sharing knowledge with other colleagues and HQ on effective practices, competitive intelligence, business opportunities, and needs


Requirements:


  • 3+ years of experience in a customer-facing role within the SaaS industry, e.g. sales, account management, or product management, or a minimum of 3 years experience in either the PV solar industry
  • Excellent interpersonal and written communication in German and English (C1 or C2)
  • BEng/BSc graduate or technical work background
  • Knowledge of AutoCAD
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including Salesforce.com
  • Excellent understanding of the Solar market, competition, industry trends, and client’s needs
  • Hands-on mentality, stress resistance, as well as creative problem-solving abilities
  • Demonstrated history of increasing sales performance through partnership initiatives
  • Excellent planning, organizational, leadership, verbal, and written skills
  • Commercial acumen combined with analytical rigor


What we offer: 


  • Flexible work hours & remote work 
  • Employee Stock Option Plan (ESOP)
  • Working in one of few Solar and IT companies in the world
  • Full training and onboarding program, best Software tools in the market
  • Participation in training and international conferences
  • Budget for personal and team external training and team buildings
  • Exclusive work with international markets 
  • Steadily increasing salary 
  • Frequent in-office and after-hours activities with fun and vibrant team members 
  • Additional vacation days for b-day, non-smokers, etc. 


Salary range:

The salary proposal depends on the applicant's competencies and experience.


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