Product Manager Authentication & Frontends (f/m/x)

Your mission

• Develop suitable processes to offer various authentication means to IONITY’s customers in a easy, customer-friendly, scalable and efficient manner.
• Support our ambitious growth plans in the B2C business by driving sales, profitability and customer loyalty.
• Support product and payments simplification strategy and roadmap development with special focus on alternative means of authentication and frontends for (end) customers (e.g., RFID, Plug and Charge, Autocharge, etc.).
• Analyse the dynamic market environment, competitor benchmarking, supplier screening to ensure delivery of best-in-class solution.
• Tailor product solutions to meet needs of clients and translate them into concrete requirements (e.g., towards IT or towards required suppliers).
• Act as the go-to person for B2C customer retention programs and campaigns.
• Shape and further develop IONITY’s B2C offering.
• Identify, onboard and manage suitable suppliers to support process.
• Monitor and report performance of products in the market, but also of potential suppliers regularly and provide suitable reports to management.
• Assist in user-oriented testing of acceptance of new means of authentication regularly.
• Support in setting-up business cases and continuous assessment of economic feasibility of authentication means.

Your profile

• Experience in product management for end customer products, preferably from (e-)mobility ecosystem.
• Expertise to define customer-centric solutions and translate into technical requirements for IT.
• In-depth knowledge of RFID card products and product delivery.
• Experience in sourcing and managing RFID cards as means of authentication.
• Technical insights on pros and cons of different means of authentication.
• Knowledge in defining suitable processes (towards suppliers or inhouse) to manage card handling towards end customers.
• Initial know-how on Plug and Charge technology, e.g., on technical baseline, market ecosystem, etc.
• Quick learner: Thrive in a fast-paced environment where new challenges and opportunities for growth are constant.
• Creative mindset: Bring innovative ideas to the table, thinking outside the box to develop unique solutions.
• Team player: Collaborate effectively with colleagues across various departments. 
• Self-motivated: Set high standards for your own performance and continuously strive to exceed expectations.
• Customer-centric thinking: Develop strategies and solutions that enhance customer experiences and build long-term relationships.
• Excellent analytical mindset: Utilize strong analytical skills to assess data, identify trends, and make informed decisions.
• Strong problem solving and project management skills: Lead projects from inception to completion, ensuring they are delivered on time, within scope, and to the highest standard.
• Entrepreneurial mindset: Seek out new opportunities for growth and innovation, driving the company forward with an entrepreneurial spirit.
• Open-minded: ready to create new solutions rather than following a beaten path
• Comfortable with an agile work environment.

Why us?
IONITY is a joint venture of the car manufacturers BMW Group, Ford Motor Company, Hyundai Motor Group, Mercedes Benz AG and Volkswagen Group with Audi and Porsche, along with BlackRocks Climate Infrastructure Platform as financial investor.

If you are fascinated by electric mobility, and you want to be part of an international team, please apply - we are happy to receive your application!