Communications Associate, Community Management

Acumen is looking for a Communications Associate to join the marketing and communications team and work with our founder and CEO Jacqueline Novogratz. This role reports to the Communications Director to the CEO. We are seeking someone passionate about amplifying our founder’s inspirational voice across platforms. This role would be based in New York. Our office is working under a hybrid model and working in the office on Tuesdays, Wednesdays, and Thursdays.

Acumen
We’re investors. A different kind of investor. We invest in people and companies working to solve problems for people living in poverty, investing in essential products and services that bring more opportunities, more choices to millions. To date, Acumen has positively impacted 501 million lives by investing $154M in 167 innovative, early-stage companies in Africa, Latin America, South Asia, and the United States. But investing clearly isn’t just about capital. It’s about investing in people. We’ve been investing in people for years. Connecting with over 1,500 emerging leaders in their own countries and engaging them in extended collective dialogue on what constitutes a “good society”, moral inquiry, and skill building.

About Marketing and Communications
The Marketing and Communications team are the guides and stewards of our brand voice. They shape how, when and where it comes to life. As strategists, writers, designers, data practitioners and makers, they seek effective and creative ways to inform, empower and meaningfully connect with our audiences globally. Through audience definition, campaign strategies, content, PR, events and partnerships they drive visibility and memorability of our thought leadership, insights and brand story. 

About the role
The Community Associate, Community Management role will be responsible for managing our CEO’s online channels and supporting the Communications Director to the CEO in helping shape and activate her narrative across owned and earned content. The role will require experience crafting editorial calendars and content, and measuring impact and engagement. 

Specifically the Community Associate will be responsible for:

• Crafting editorial calendars across our CEO’s online channels  
• Creating and curating content in partnership with our in- house story studio across email, LinkedIn, Instagram, Twitter and Facebook
• Scheduling posts across above channels 
• Monitoring and moderating above channels 
• Reviewing analytics and implementing learnings
• Assisting in creating video content
• Maintaining internal photo and video libraries 
• Preparing interview and event briefs and talking points 
• Assisting in earned media outreach, monitoring and coordination  
• General research and communications administrative tasks 

Skills and Qualifications

• Minimum 5 years of experience in community management  
• Exceptional writing and copy editing skills
• Experience or exposure to community management tools and software for planning, monitoring and analytics 
• Experience with Canva 
• Ability to film and edit video for social media preferred
• Excellent project and stakeholder management skills.
• Ability to handle confidential matters and information with discretion
• Self-reflective and aligned with Acumen’s values 
• Authorized to work in the U.S. (based in NY, or willing to relocate to NY for this role)

Deadline to apply
Apply as soon as possible as applications will be reviewed and interviews will be scheduled on a rolling basis. 

The salary range for this role in NY is $60,000 to $70,000  plus a performance-based bonus. This range represents the present low and high end of pay range for this role. Actual compensation will vary based on various factors including but not limited to experience. Acumen has equal pay, so pay is determined through comparison to a cohort of employees in market at the same level of accountability. A full detail of compensation and benefits will be available through the first screening.

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