Program Consultant - Waste Diversion

CET is hiring a Program Consultant focusing on Waste Diversion! This position is remote with light travel in Rhode Island. In this role, you will work with businesses who want to reduce costs and improve environmental performance by implementing waste management programs such as generation reduction, reuse, composting, and recycling. As a Program Consultant, you will provide expertise, planning, and assistance to assigned waste diversion programs and initiatives. 

CET offers excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. This is a full-time hourly non-exempt position that can be performed remotely. We cultivate a friendly and supportive environment to help us achieve our mission impact goals.

In this position, you will:

• Provide waste management technical assistance and program information to customers and prospects over phone and email.
• Produce written content such as emails, newsletters, reports, web content, and/or presentations.
• Assist with virtual and in-person events, such as planning logistics, hosting virtual meetings, recruiting speakers, collecting registrations, and networking.
• Perform research on alternative outlets for waste materials.
• Enter data into appropriate platforms to track customer interactions and results.
• Generate regular client invoices and reports compiling metrics and progress towards program deliverables.
• Act as liaison with vendors, partners, customers, and other stakeholders.
• Occasionally travel throughout MA, CT, and RI for events and presentations.

We are looking for someone with these qualifications:

• At least 2 years of customer service experience and written communications experience, or 3-4 years of customer service (phone, email) and written deliverable (writing newsletters, blogs, program outcome reporting) experience.
• 1 years’ work experience in non-profit, environmental/sustainability, energy and/or waste field preferred.
• Excellent writing skills and are able to draft clear, well-organized, engaging written material for tip sheets, case studies, blog posts, and other web content.
• Ability to establish rapport with customers, clients, vendors and coworkers on the phone, over email, in meetings, and at presentations and events.
• Excel at using Microsoft office. Experience using spreadsheets and other digital tools to track and report on data. Experience in CRM platforms helpful, Salesforce preferred.
• Accuracy and attention to detail required.
  
• Strong organizational and time management skills with the ability to work independently and with minimal supervision.
• Ability to work with multiple programs and deliverables in a collaborative environment.
• High speed internet access and a working location free from distractions and interference during business hours. 
• Ability to speak Spanish, Portuguese, Haitian, Mandarin, or Cantonese preferred.

A little more about us:

We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental specialists, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:

• Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;
  
• Helping a food service business implement a wasted food diversion program;
  
• Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification.
  

We are committed to racial justice and inclusion and we are looking for someone who can contribute to the diversity to the CET team by bringing their insights and life experience to support our work in historically underserved communities and our success mitigating climate change. Your role is:

• Participate in required and elective training and development opportunities.
• Use cultural competency in your interactions with customers and coworkers to foster inclusion and support diverse identities.

For nearly 50 years, CET has helped people and businesses save energy and reduce waste. We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. With the passage of state and federal climate policy, utility programs are rapidly evolving to align with carbon reduction goals. Program Consultants are critical catalysts in helping customers navigate incentive programs and get electrification and energy measures implemented. This is an exciting time to work as a Program Consultant!

CET is able to hire people who reside in these states: AR, CO, CT, DE, FL, GA, MA, NJ, MN, MT, NC, NH, NY, RI, SC, VT. If you do not live in one of these states, we will not be able to consider your application.

CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.