WASH Services Delivery Coordinator

WASH Services Delivery Coordinator Position Summary

The WASH Services Delivery Coordinator will be based in Kasama, Northern Province and is expected to lead all WASH Service delivery project activities, under the supervision of the Provincial Coordinator, whilst also reporting to the Project Manager.

The purpose of the position is to ensure the timely and appropriate co-design, implementation and monitoring of the activities related with WASH Service provision in coordination with the other project components, in view of the achievement of the project objectives. Specific scope of work is the following:

• Based on evidence, support the identification of the best entry points for water and sanitation service provision
• Assist with the establishment of models for the delegation of WASH service delivery to different types of providers, including facilitating agreement negotiations and the set up of key performance indicators
• Support local service providers to accurately collect data and update data systems
• Provide capacity building to WASH service providers, including on construction (oversight), quality assurance, monitoring of functionality, operations and maintenance and relevant management skills (e.g. business plans)
• Facilitate informed choice processes for institutional and community decision making on the best WASH solutions for different needs and contexts, also factoring climate change adaptation, and inclusive and pro-poor solutions
• Consistently monitor and support necessary improvements on WASH service provision in such a way that demand is adequately, efficiently and timely met, against minimum service quality standards and in response to accountability mechanisms
• Assist with increased coordination between key WASH stakeholders overseeing and/or delivering service provision, including preparing and delivering meetings and workshops and facilitating multi-stakeholder platforms

Furthermore, the WASH Services Delivery Coordinator is expected to:

• Consistently monitor and critically assess progress, pro-actively providing input to adjust/improve the outcomes whenever relevant
• Actively contribute to project’s evaluation and learning activities
• Ensure the project’s visibility and profiling in line with its branding guidelines
• Comply with SNV’s administrative and financial procedures for project planning, implementation, reporting, monitoring and evaluation
• Comply with SNV’s Code of Conduct