Chief Operating Officer – Global Broking - TP ICAP APAC

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The role is to provide COO support across the Global Broking (GB) APAC business. The role is based out of Singapore and reports dually into the Head of GB APAC, based in Hong Kong, and the Global COO for GB, based in London. Responsibilities include, but are not limited to:

Role Responsibilities

Strategic / Commercial

• Partnering closely with Head of GB APAC to define and execute the region’s future growth strategy and support the day-to-day running of the business

• Support the delivery of the Group’s and the Global Broking Division’s strategic objectives

• Play a key leadership role in Singapore, acting as the head of GB APAC’s delegate where required and acting as an entity Director for regulated businesses

• Assist in strategically driving growth and profitability via new business areas, client channels and operational synergies whilst ensuring operation within TP ICAP’s control framework.

• Oversee the implementation and provide input to any New Business Initiatives and Business change projects, liaising with the relevant support areas where necessary.

• Act as a partner to each centre’s Managing Director(s) in furthering their objectives and targets while aligning them to Global Broking’s global agenda

• Produce Strategy and Board papers in conjunction with COO/CCO office, engaging with various functions for input

• Keep up to date on knowledge of the ever-changing regulatory environment; to include analysing the impact of changes on the businesses and informing Senior Management of expected impact, making suggestions to optimise business performance where relevant.

• Identify best practices and improve internal systems with an eye toward future needs and budget realities; align operational models as appropriate, for greater cost and operational efficiency

• Ensure effective co-ordination and communication across all operational, control, assurance and advisory functions

External Relationships

• Manage and cultivate relationships with key external stakeholders to secure and expand strategic opportunities and recurring revenue streams

• Act as a statesman publicly representing the Company to external constituency groups including joint venture partners, regulators, governmental, and other private organizations

• Monitor performance of the GB in APAC and strive to keep up to date with the global competitor landscape.

• Manage all critical outsourced services

Infrastructure, Process, Regulation & Control

• Representing Front office in regulatory and group projects and participate in the local/ regional committees as directed by the CEO as required.

• Act as the GB APAC liaison as required between functions including: Compliance, Legal, Finance Risk, HR, Change Management, IT in Regulatory change projects and Corporate Restructuring.

• In partnership with the Group assurance functions, review, modify and/or establish best practices and regional corporate governance structures which are designed to ensure that all business activities operate in adherence to applicable laws, regulations and company values

• Business oversight for designated Group Regulatory Entities and Trading Venues, providing sign-off on new initiatives / business change and escalating any concerns accordingly  

• Build and maintain effective relationships with Core Infrastructure, Front Office and Senior Management

• Partner with control functions i.e. Compliance to ensure Conflicts registers and other Regulatory requirements are up to date

• Provide support in ensuring the business meets its 1st Line of Defence role and its responsibilities under the Risk Framework, including the appropriate escalation of relevant risk, compliance or people issues to the functional heads

• Contribute to the development of all Group policies and product protocols, ensuring they are fit-for-purpose, understood and implemented where applicable, communicating and training the front office when required

• Work with the Business Continuity specialist to ensure that a full Business Continuity Plan (BCP) is drawn up for the respective business to cover technology / staff in the event of an incident/disaster.

• Continually review operational processes, highlight efficiencies needed and work with the relevant teams to implement changes.

• Contribute as required to all Regulatory documentation i.e. ICARAs

• Update Business Management team members and COO/CCO on issues/opportunities pertinent to specific area(s) covered

• Be the focal point for any new initiatives impacting the area, working closely with the relevant project manager(s) and business analysts.

• Produce benefits realisation on projects delivered.

• Ad-hoc Projects

Experience / Competences:

Essential

• A strong understanding of the financial markets, in particular Rates and FX

• Essential for individual to have prior experience in a Business Management / COO role

• Proven understanding of regulation impacting the Financial Services

• Experience of working within governance frameworks

• Excellent written and verbal communication skills, a persuasive and passionate communicator with ability to influence and ability to engage with a wide range of stakeholders

• Proficient in Microsoft Office software (PowerPoint, Word, Excel, Outlook etc)

• Strong interpersonal skills

• Excellent attention to detail, highly organised with a pro-active approach

• Strong analytical ability and problem-solving skills

• Action orientated, flexible and innovative approach to operational management

• Ability to work with minimal supervision with a delivery focused mentality and a collaborative approach

• Empathy and humility combined with a strong innovative personality

• High ethical standards and an independent thinker

• Team player however also able to work on initiative and be a self-starter

• Understands business issues as they affect different functions

• Able to handle the detail whilst keeping focus on the big picture

Desired

• Experience of working in an inter-dealer broker

Role Band & Level: Function Head, 8

#LI-Onsite #LI-DIR

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location

Singapore - 50 Raffles Place - Singapore