Americas Operational Risk Manager

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

This role calls for a strong operational person whose focus is to manage operational risk, execute risk and operational controls, develop management information, and help drive process improvements within TP ICAP Operations. They will work alongside the regional Head of Operations, the Global Head of Operational Services, and the Global Head of Operational Risk to implement tactical, as well as strategic change to meet the objectives of the overall operational strategy. She/he will also identify and implement efficiencies to operational protocols and procedures, helping to provide a greater level of service to clients both internal and external but more importantly ensuring we have a robust control environment given our First Line of Defense role.

This role demands tenacity to drive operational change through the whole project lifecycle, from requirements stage to implementation including the impact on the Operating model. It requires drive to improve operations approach and standards around change, testing and releases. They will need to have good influencing skills and the ability to strongly argue for the operational change they are championing in many development forums. They need to be able to pull together the progress of the change and report biweekly to the Operations Leadership team. As part of the Global Broking Operations Team, they should also independently review the Global Operating Model and recommend solutions around centralization and harmonization of ”Follow-the-Sun” models ultimately driving and enhancing Operations’ global client and customer experience, footprint and brand.

Role Responsibilities

• Responsible for several key areas within the larger Operations team: Functional Risk Control and leading change management initiatives within Operations, both regionally and globally.

• Partner with functional owners to manage routine risk activities, including control attestations, Risk Self Assessments (RSAs), stress tests, and other regular risk activities.

• Provide guidance and oversight for Risk Issues and Actions, Risk Events, Policy Breaches, and other risk-related events, partnering with Operations staff regionally or globally by function.

• Lead regional and global innovation projects to build more effective controls and provide more efficient processes, serving as a regional leader of the Innovation Champions working group.

• Work with Operations partners and Technology resources in all regions to identify best practices for building, deploying, and supporting automated processes.

• Lead Innovation Champion members in adhering to End User Developed Application (EUDA) control requirements and ensure changes are raised in the relevant development forum.

• Compile Business Briefs for submission to the local PMO containing benefits realized for any projects related to this function, and engage with regional counterparts to ensure global consistency in Operational Change.

• Assist in ensuring key controls, operational risk, and exception monitoring processes are in line with ICAP operational risk policy.

• Build business relationships with internal and external clients, ensuring that operational processes are clearly understood and never compromised by stakeholders.

• Manage and develop the Americas Risk team members, establishing roles and responsibilities for the Americas Regulatory Reporting teams.

Experience / Competences

Essential

• Ability to influence and drive change.

• Strong personal organizational skills.

• Excellent written and oral communication skills.

• Service-oriented, adaptable, and resilient.

• Results-oriented with personal accountability.

• Excellent attention to detail, quality, and control.

• Good relationship-building skills both internally and externally.

• Strong management skills with experience of building and leading a team.

• Experience with cross-location, global or multinational projects.

• Bachelor’s degree required.

• Minimum 2-7 years of consulting experience or other relevant change management experience.

• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook, Visio, etc.).

• Excellent knowledge of clearing and settlement processes for all types of financial products.

• Comprehensive understanding of Broker-Dealer Operations functions and trading life cycle.

Role Band & Level: Manager, 7

$117,500 - $122,500

#TPICAP #LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location

USA - 200 Vesey Street - New York, NY