Business Analyst

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $66  billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

About the role:

The Business Analyst (Pallets & Compliance) role exists to drive business efficiencies through data-driven analysis and support in the Operations, Pallet, and Compliance teams. You will be responsible for analyzing operational processes, recommending improvements in pallet management, and ensuring compliance with industry standards. Your insights will support the continuous improvement of workflows and logistics.

What you’ll do:

Process Analysis & Improvement

• Analyze and map existing pallet management workflows and systems.
• Identify inefficiencies, bottlenecks, and compliance gaps in the supply chain related to pallet handling and inventory.
• Recommend and implement improvements to streamline and optimise pallet processes and reduce losses.
• Collaborate with the engineering team to ensure that systems are aligned with operational needs for pallet tracking and inventory control.

Data Analysis & Reporting

• Collect, analyze, and interpret data related to pallet transfers to identify trends and areas for improvement.
• Develop detailed reports and dashboards to present findings to key stakeholders, including team leaders and upper management.
• Monitor KPIs for pallet management and compliance, providing regular updates and recommendations for corrective action as needed.
• Provide data-driven insights and support for broader business decisions, such as logistics planning and onboarding of new customers.
• Assist with training and guiding teams on updated processes or systems related to pallet management and compliance

Qualifications and Skills:

• 2+ years in business analysis, operations, supply chain, or logistics, ideally with experience in pallet management, compliance, or process optimisation.
• Strong experience working with data analytics, reporting tools, and dashboards (e.g., Excel, SQL, Tableau, Power BI).
• Proven experience in identifying inefficiencies, implementing process improvements, and driving operational efficiencies.
• Experience collaborating with cross-functional teams, including operations, finance, and compliance teams.
• Familiarity with supply chain management systems, inventory tracking tools, or ERP systems is highly desirable.
• Understanding of relevant logistics and compliance regulations related to pallet management and supply chain operations.
• Comfortable working with data-driven insights, automation, and workflow optimisation tools.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through: 

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and 
• Our annual Summer Camp offsite

Office Benefits:

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks 
• Morning brew of your choice at our local cafe 
• Quarterly celebrations and team events;
• Table tennis, board games and an office library