Client Relationship Manager
What you’ll do:
As a Client Relationship Manager at Ethic you will develop and cultivate strong relationships with RIAs, ensuring excellent client experience at each phase of the client journey from the initial introduction of Ethic through the portfolio management process.
More specifically you will;
- Work both independently as well as collaboratively with other Growth team members to cultivate strong client relationships and build trust with RIAs
- Deeply understand clients needs and successfully communicate Ethics value proposition and products
- Align stakeholders, both internally and externally, on the right Ethic solution for the client
- Oversee the execution of ongoing account service requests in a timely fashion, ensuring advisors have a great experience
- Proactively identify opportunities for process improvement, automation, and enhancing the client experience through partnering closely with our product and investments teams.
- Cultivate strong client-centric relationships in order to accelerate the transition to sustainable investing
Who you are:
- You’re passionate about positively impacting the future of our planet and humanity
- You’re independent and comfortable working at a small, fast-paced environment
- You’re kind, curious, and interested in other people’s perspectives
- You’re inventive and excited about building something new
- You’re open-minded and value diversity
- You’re a proactive and creative thinker
- You’re comfortable with ambiguity and are naturally inclined to help solve problems/close gaps
What you’ll bring to the table:
- 4-6 year of experience in a client facing role at a financial services firm
- Strong knowledge of equity investments
- Experience working with financial advisors
- Excellent attention to detail
- Excellent organizational skills with an ability to multitask and prioritize
- Excellent communication and presentations skills - both written and verbal
- Excellent problem solving skills
- A demonstrated passion for sustainability issues
- A demonstrated ability to meet revenue or other client goals
- A demonstrated ability to take ownership of your work while effectively collaborating
About Ethic:
Ethic is working toward a future where all investing is sustainable investing. We empower wealth advisors and investors to create portfolios that seek to align personal values with financial goals.
Our team is committed to fostering an environment that brings together many different voices, perspectives and lived experiences to accelerate the global transition to sustainable investing.
Compensation & Benefits:
Compensation at Ethic is a combination of base salary, equity (stock options) in the company, and benefits.
The base salary will range from $115,000-$125,000 per year, commensurate with experience, alongside a competitive variable compensation package.
Our benefits package includes;
- Medical, dental & vision insurance – premiums 100% covered by Ethic (includes dependents)
- 401k with sustainable investment options and a 3.5% employer match
- Unlimited paid time off
- 16-weeks of paid parental leave
- An annual $600 wellness & education stipend
- Sponsored employee resource groups
- Regular lunch & learns and volunteering opportunities
- A fully-stocked office in lower Manhattan + the flexibility to regularly work remotely
Location: New York, NY (in-office at least 3 days a week)
Submit an application:
If you are interested in applying for this role, please submit both a resume and a cover letter below.
Ethic values the diversity of our team and welcomes applications from all backgrounds and life experiences. In order to continuously grow a diverse team, we are taking a data-driven approach to understanding and iterating our hiring practices.