Creative Services & Production Lead (Maternity Cover)

Creative Services & Production Lead (Maternity Cover)

We are looking for an experienced and highly organized Creative Services & Production Lead to join our team on a maternity cover basis. This role is central to ensuring that our creative projects run smoothly, efficiently, and to the highest standard. Working closely with the Creative Director and wider marketing team, you will oversee creative workflows, manage resources, and ensure seamless execution of projects from concept to delivery. This is a fantastic opportunity for someone who thrives in a fast-paced, collaborative environment and enjoys both the creative and operational aspects of production.

What you’ll do

Creative Team & Workflow Management

• Oversee and manage the creative team’s workload, ensuring projects are aligned with marketing priorities.
• Establish and refine workflows and processes to drive efficiency and maintain high-quality outputs.
• Act as the gatekeeper for creative requests, ensuring clear expectations are set with cross-functional teams.

Production Oversight:

• Ensure all creative and production output meets brand standards and is delivered on time.
• Gather and implement feedback to continuously improve processes and deliverables.

Resource & Budget Management:

• Plan ahead for creative and production resource needs, recommending appropriate talent (in-house, freelance, or external partners).
• Manage production budgets, ensuring alignment with project scope and business objectives.

Asset & External Partner Management:

• Oversee asset management, ensuring efficient use of existing materials and tracking usage rights.
• Develop and maintain strong relationships with external creative and production partners, negotiating the best rates and sourcing top industry talent.

Collaboration & Team Support:

• Foster a positive and collaborative work environment, ensuring the creative team is motivated and supported.
• Work closely with other department leads to ensure the right people are involved at the right time in key projects.
• Act as a senior team member, providing updates, sharing insights, and advocating for the creative and production function within broader company plans.

What you’ll bring: 

• 5+ years of experience in a similar role that covers creative project management (with brand or agency), creative production (content production - photo, cgi, film, design & copy), studio or creative ops management. 
• Comfortable with managing a small team of creatives across copy, art direction, and design
• Ability to create calm and structure in a small busy team 
• Ability to manage stakeholders across multiple levels
• Collaborative approach & mindset 
• Fluent in English

About us

We’re obsessed with cities. So are our bikes. Truly city-proof, they shrink long commutes, scare off bike thieves, and amplify your pedal power while making city journeys a pleasure.

We became the definitive city e-bike and, although we went through some issues in 2023, we’ve got new owners and a renewed focus. We’re re-engineering how we ride and we’re excited about the future. Join us and be part of our next chapter.