Intern - Hardware Technician

Overview

About ERMCO:

ERMCO Distribution Transformers is a leading manufacturer of high-quality transformers, supplying reliable power solutions across industries. Our team is dedicated to innovation, efficiency, and sustainability. At ERMCO, we empower the next generation of professionals to gain hands-on experience and develop valuable skills through our internship program.

We are looking for a motivated and detail-oriented Hardware Technician Intern to support our IT team. In this role, you will assist with provisioning, deploying, and troubleshooting new hardware as part of our ERP go-live process. This internship is an excellent opportunity to gain real-world experience in hardware management and technical support within a dynamic, fast-paced environment.

This is an on-site position located at either our Dyersburg, TN or Athens, GA location.

What you'll gain:

-Hands-on experience in hardware management and IT support-The opportunity to contribute to a critical ERP go-live project-Mentorship and guidance from experienced IT professionals-Potential for future career opportunities at ERMCO

If you’re eager to build your technical skills and work on impactful projects, we encourage you to apply!

Responsibilities

• Hardware Provisioning: Assist in the setup and configuration of new hardware, including computers, servers, and peripheral devices.
• Deployment: Support the deployment of hardware across various departments, ensuring all equipment is properly installed and operational.
• Troubleshooting: Provide first-level troubleshooting support for hardware issues, including diagnosing and resolving technical problems.
• ERP Support: Collaborate with the IT team to ensure hardware compatibility and functionality during the ERP go-live process.
• Documentation: Maintain accurate records of hardware inventory, configurations, and troubleshooting steps.
• User Training: Assist in training end-users on new hardware and provide ongoing support as needed.
• Maintenance: Perform routine maintenance and updates on hardware to ensure optimal performance.

Qualifications

• Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware and networking principles.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Ability to manage multiple tasks and prioritize effectively.

Preferred Skills:

• Experience with hardware setup and configuration.
• Familiarity with ERP systems and their hardware requirements.
• Knowledge of troubleshooting techniques and tools.