Trading Performance manager
Brand: OVO Retail
Reporting to: Senior Sales Strategy Manager
The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!
Where in the world of OVO will I be working?
You will be working within the Trading Performance team where our key focus is to ensure we deliver our customer numbers targets for all 3 products (Energy, Home Services, and Retail Telecoms) for SSE, OVO, Corgi and Boost.
We are responsible for finalising all forecasts and working with the channels to understand and mitigate any risks to the forecast, as well as providing challenge and guidance on how these plans deliver both short-term and long-term value for the brands and optimising the spend of customer acquisition costs (CAC).
The Trading Performance team tracks and reviews sales channel performance and works closely with retention to ensure we meet our overall customer target, as well as having detailed dialogue with the Commercial Leadership Team to ensure we are supporting the longer term strategic goals.
What will I be doing?
You will be working within the Trading Performance team supporting the Senior Sales Strategy Manager with responsibility for delivering the customer numbers forecast updates to a wide variety of key stakeholders across the business including finance and energy trading. You will be managing the relationships with all sales and retention channels and working closely with them to ensure we hit our goals, deliver opportunities and mitigate risks. You will also be responsible for driving the weekly trading rhythm to ensure the group is focussed on the key areas for hitting our customer number targets.
Key responsibilities include:
Ideally you will have:
We want the best people
At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.
Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!